Training & Accreditation Team Lead

Indy; Indianapolis, Northern (IN, KY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Marion County Community Corrections Agency seeks a Training & Accreditation Specialist to oversee front-line team performance, develop and implement training programs, and manage day-to-day staff development for MCCC. You will evaluate programs, coach staff, and ensure compliance with policies, laws, and evidence-based practices across multiple divisions.

The role reports to the Supervisor of Training and Accreditation and requires strong leadership, communication, and cost-control skills, with

Qualifications

• Bachelor’s degree in criminal justice, Business Management, or related field and one year of corrections or criminal justice experience.
• In lieu of degree a combination of education, training and experience may be utilized.
• Ability to communicate effectively both orally and in writing.
• Skilled in establishing cost effective programs and quality control.
• Knowledge and use of Microsoft Office.

Responsibilities

• Oversee the daily work activities and performance of team members.
• Assist with personnel processes including recruitment, promotion, disciplinary actions, and staffing assessments.
• Address internal and external issues through investigation, fact-finding, interviews, and analysis.
• Assign job responsibilities to new team members across case management, operations, processing, and custody.
• Meet regularly with supervisors to recommend agency or program changes.
• Implement, update, and enforce agency policies, procedures, standards, and legal requirements.
• Ensure adherence to evidence-based practices for Community Corrections.
• Ensure the implementation of continuous quality improvement processes and plans.
• Conduct regular audits of team member performance, office workflows, and policy compliance.
• Provide feedback and submit peer review and/or audit results to managers.
• Develop and suggest standards or policies for MCCC areas.
• Prepare and maintain statistical data and reports for evaluating program and department performance.
• Maintain confidentiality in all aspects of work.
• Oversee the screening process for Community Corrections referrals and coordinate with external agencies.
• Monitor case manager capacity, client-to-case manager ratios, and client rule violations.
• Review and monitor client treatment plans, program schedules, participation, and compliance.
• Utilize prosocial modeling and positive reinforcement in client interactions.
• Cross-train and support Program Coordinators in client programming and quality improvement.
• Facilitate onboarding for all new MCCC employees.
• Design, develop, and teach training classes for MCCC and public safety partners.
• Serve as a content creator and administrator for staff training systems (e.g., SharePoint).
• Conduct training related to quality assurance, case management, policy compliance, and professional development.

Skills

Leadership

Management

Performance metrics

Investigative principles

Training delivery

Microsoft Office

Education

Bachelor’s degree in criminal justice or related field

Master’s degree in Criminal Justice or related field

Tools

Microsoft Office

Job description

Marion County Community Corrections Agency seeks a Training & Accreditation Specialist to oversee front-line team performance, develop and implement training programs, and manage day-to-day staff development for MCCC. You will evaluate programs, coach staff, and ensure compliance with policies, laws, and evidence-based practices across multiple divisions.

The role reports to the Supervisor of Training and Accreditation and requires strong leadership, communication, and cost-control skills, with