Training & Staff Development Coordinator- YSC

City of Indianapolis and Marion County; Indianapolis (IN); On-site; USD 60,000 - 90,000; Full time

Job summary

City of Indianapolis and Marion County seeks a Training and Staff Development Coordinator for the Marion Superior Court Youth Services Center Training Department. The role supervises Field Training Officers, oversees onboarding, field training, required certifications, continuing education, staff development, and leadership development to strengthen staff preparedness, performance, and retention.

The position partners with facility leadership, Human Resources, and operations to ensure training

Qualifications

• Bachelor’s degree in criminal justice, education, organizational leadership, public administration, or related field.
• Minimum five (5) years progressively responsible experience in juvenile justice, corrections, residential youth services, or similar environment with demonstrated experience in employee training, staff development, supervision, or operational leadership; or seven (7) years in those settings may be accepted in lieu of a degree.
• Must be at least 25 years of age with strong leadership, organizational, interpersonal, presentation, written, and verbal communication skills.
• Must obtain and maintain instructor-level certification in First Aid/CPR, Handle With Care (HWC), and Mental Health First Aid (MHFA), plus PREA and other required training.
• Must be able to work any shift, including evenings and weekends.

Responsibilities

• Provide leadership and direction to Training Department, setting priorities, goals, expectations, and training schedules.
• Directly supervise Field Training Officers, assign work, manage timecards, coach performance, and address issues.
• Oversee New Employee Orientation and Field Training/On-the-Job Training, including assessments and readiness for independent tasks.
• Develop and maintain annual facility training plan; ensure required certifications and continuing education across all shifts.
• Maintain records for accreditation, PREA, audits, and compliance requirements.
• Develop, review, and maintain training curricula, lesson plans, assessments, instructional materials, and standards.
• Guide and develop Field Training Officers, instructors, and other training personnel.
• Coordinate staff and leadership-development opportunities for employees and emerging leaders.
• Support retention by reviewing onboarding outcomes and training effectiveness.
• Collaborate with HR, Operations, and facility leadership on onboarding, recruitment, and workforce-development initiatives.
• Routinely observe operations to ensure training and procedures are followed; issue corrective direction when needed.
• Coordinate training on new policies, procedures, systems, equipment, and facility initiatives, including drills.
• Evaluate Training Department effectiveness and provide leadership with reports on training compliance and needs.
• Coordinate internal and external training resources and assist with budget, vendors, conferences, and professional development.
• Perform other duties as assigned.

Skills

Leadership

Supervision

Training development

Policy compliance

Communication

Curriculum development

Education

Bachelor’s degree in criminal justice, education, organizational leadership, public administration, or related field

Job description

The Training and Staff Development Coordinator is responsible for providing leadership and oversight to the Marion Superior Court Youth Services Center Training Department. This position directly supervises Field Training Officers and oversees employee onboarding, field training, required certifications, continuing education, staff development, and leadership development. The position works with facility leadership, supervisors, and Human Resources to strengthen employee preparedness, performance, professional growth, and retention. The position also serves as the facility authority regarding approved training standards and is responsible for ensuring those standards are consistently applied in daily operations.

1. Will provide leadership and direction to the Training Department, including establishing priorities, goals, expectations, and training schedules.
2. Will directly supervise Field Training Officers, including work assignments, scheduling, timecard and leave approval, coaching, performance evaluations, and addressing performance concerns.
3. Will oversee New Employee Orientation and the Field Training/On-the-Job Training Program, including employee assignments, competency assessments, documentation, remedial training, and readiness for independent assignments.
4. Will develop and maintain the annual facility training plan and ensure required training, certifications, refresher training, and continuing education are provided across all shifts.
5. Will oversee employee training and certification requirements and maintain records necessary for accreditation, PREA, audits, and other compliance requirements.
6. Will develop, review, and maintain training curriculum, lesson plans, assessments, instructional materials, and training standards.
7. Will provide guidance and development to Field Training Officers, instructors, and other employees responsible for delivering facility training.
8. Will develop and coordinate staff and leadership-development opportunities for employees, emerging leaders, and current supervisors.
9. Will support employee-retention efforts by reviewing onboarding outcomes, field-training progress, employee and supervisor feedback, and other training-related factors affecting employee success.
10. Will work with Human Resources, Operations, and facility leadership on onboarding, recruitment, workforce-development, and employee-development initiatives as appropriate.
11. Will routinely observe facility operations to ensure approved training, policies, and procedures are applied consistently. Will have authority, within the scope of approved training standards, to provide immediate corrective direction to employees and supervisors when practices conflict with approved training or established procedures, and will coordinate coaching, refresher, or remedial training as needed.
12. Will coordinate training related to new policies, procedures, systems, equipment, and facility initiatives, including drills and practical exercises as appropriate.
13. Will evaluate Training Department effectiveness and provide leadership with reports and recommendations regarding training compliance, employee development, retention-related trends, and identified training needs.
14. Will coordinate internal and external training resources and assist with Training Department budget, equipment, certifications, vendors, conferences, and professional-development needs.
15. Other duties as assigned.

Bachelor’s degree in criminal justice, education, organizational leadership, public administration, or a related field and a minimum of five (5) years of progressively responsible experience in juvenile justice, corrections, residential youth services, or a similar environment, with demonstrated experience in employee training, staff development, supervision, or operational leadership; or a minimum of seven (7) years of progressively responsible experience in one or more of these settings may be accepted in lieu of a degree. Prior supervisory experience is required.

Must be at least 25 years of age and possess strong leadership, organizational, interpersonal, presentation, written, and verbal communication skills. Demonstrated computer proficiency required.

Must obtain and maintain instructor-level certification in First Aid/CPR, Handle With Care (HWC), and Mental Health First Aid (MHFA), along with all other facility-required training, including PREA.

Must be able to work any shift, including evenings and weekends, as needed.