Trainer Sales Associate

HOTWORX - North Greenbush, NY; Latham (NY); On-site; USD 21,000 - 30,000; Part time

Job summary

HOTWORX - North Greenbush, NY is seeking a Trainer Sales Associate to deliver an exceptional member experience while driving new memberships, retail sales, and studio traffic.

This role blends customer service, sales, fitness education, marketing and daily studio operations to keep members engaged and motivated. Certifications in HOTWORX, CPR, AED and First Aid are encouraged as part of ongoing training.

Qualifications

• Energetic, outgoing, reliable and sales-motivated.
• Enjoys working with people and thrives in a goal-oriented environment.
• Strong communication, customer service, follow-up and relationship-building skills.

Responsibilities

• Welcome and engage members and guests, provide excellent customer service, and create a positive studio environment.
• Educate members on HOTWORX workouts, the HOTWORX App, Burn Off App, challenges, equipment and products.
• Generate leads through guest passes, referrals, local partnerships, social media and promotions.
• Conduct membership consultations, follow up with prospects, close sales, and meet membership and retail goals.
• Support member retention by building relationships and keeping members motivated and engaged.
• Assist with studio marketing, social media, promotions and community outreach.
• Maintain accurate prospect and client tracking records and complete follow-up.
• Complete opening/closing procedures, cleaning, organization and other daily studio tasks.
• Maintain a professional appearance and follow all HOTWORX policies and customer service standards.
• Participate in required training and maintain HOTWORX CPR, AED and First Aid certifications.

Skills

Customer service

Sales

Communication

Relationship-building

Fitness education

Job description

About Us

Trainer Sales Associate

The Trainer Sales Associate is responsible for providing an exceptional member experience while driving new memberships, member retention, retail sales, and studio traffic. This position combines customer service, sales, fitness education, marketing, and daily studio operations.

Key Responsibilities

• Welcome and engage members and guests, provide excellent customer service, and create a positive studio environment.
• Educate members on HOTWORX® workouts, the HOTWORX® App, Burn Off App, challenges, equipment, and products.
• Generate leads through guest passes, referrals, local business partnerships, social media, and outside promotions.
• Conduct membership consultations, follow up with prospects, close sales, and meet established membership and retail goals.
• Support member retention by building strong relationships and keeping members motivated and engaged.
• Assist with studio marketing, social media, promotions, and community outreach.
• Maintain accurate prospect and client tracking records and complete required follow-up.
• Complete opening/closing procedures, cleaning, organization, and other daily studio tasks.
• Maintain a professional appearance and follow all HOTWORX® policies and customer service standards.
• Participate in required training and maintain current HOTWORX®, CPR, AED, and First Aid certifications.
• Work a minimum of 25 hours per week unless otherwise scheduled by management.

Ideal Candidate

We are looking for an energetic, outgoing, reliable, and sales-motivated individual who enjoys working with people, is passionate about fitness and wellness, and thrives in a goal-oriented environment. Strong communication, customer service, follow-up, and relationship-building skills are essential.