Train Conductor - Onboard Leader & Guest Experience

Brightline Trains; Miami (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

Brightline Trains is seeking a Conductor to manage trains from Florida facilities and travel across multiple terminals, ensuring safe, on-schedule operation with guest service excellence. The role requires certification or substantial railroad experience and a readiness for weekend/nights with on-call needs.

You will work with a dedicated onboard team, uphold Brightline standards, and contribute to a seamless guest experience with strong communication and safety discipline.

Qualifications

• Certified as a train Conductor (CFR Title 49, Part 242) OR 3+ years of railroad experience.
• Ability to work weekends and nights; on-call availability required.
• Strong judgment, independent thinking and clear verbal communication with guests and crew.
• Ability to make quick, logical decisions under emergency situations.
• Operate with integrity and strong work ethic; able to work without supervision.
• Familiar with operating rules, safety procedures and emergency procedures.
• Full mobility to board/depress train equipment; capable of lifting light items.

Responsibilities

• Secures train movement orders and ensures understanding by the Brightline team.
• Ensures onboard activities are conducted safely and to Brightline standards.
• Responsible for safe handling of door opening/closing procedures.
• Ensures service requests are understood and acted upon, using technology to track them.
• Operates yard and potentially mainline switches.
• Prepares reports on problems such as accidents, delays, or mechanical issues.
• Performs required end-of-duty reports and supports guest service during turnaround.

Job description

Brightline Trains is seeking a Conductor to manage trains from Florida facilities and travel across multiple terminals, ensuring safe, on-schedule operation with guest service excellence. The role requires certification or substantial railroad experience and a readiness for weekend/nights with on-call needs.

You will work with a dedicated onboard team, uphold Brightline standards, and contribute to a seamless guest experience with strong communication and safety discipline.