Trailer Program Administrator

Mercer Transportation; Louisville (KY); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Health coverage

Wellness incentives

401(k)

Paid time off

Life Insurance

Optional Benefits

Job summary

Headquartered in Louisville, Mercer Transportation seeks a Trailer Program Administrator to support Mercer Trailer Leasing, LLC’s trailer lease program. This hands-on role blends customer service, lease administration, trailer inspections, payment processing, report reconciliation, and coordination of repairs and documentation.

The onsite position runs Monday–Friday, 8:00 a.m.–5:00 p.m. Ideal candidates are detail-oriented, mechanically inclined, and able to explain lease and payment

Qualifications

• Detail-oriented and organized with strong record-keeping.
• Experience with leases, payments, or admin support preferred.
• Ability to explain lease terms to owner-operators.

Responsibilities

• Conduct or support detailed trailer inspections following DOT protocols and company procedures.
• Explain the Trailer Program to lessees, including lease terms, payment deductions, warranties, payoff requirements, maintenance responsibilities, and program expectations.
• Prepare, review, and maintain lease agreements, signatures, inspection records, and related documentation.
• Respond to questions from lessees regarding agreements, accounts, trailers, repairs, and program participation.
• Prepare check requests and supporting documentation for monthly charges and other authorized expenses.
• Reconcile financial and operational reports, research discrepancies, and coordinate corrections.
• Communicate with internal departments, vendors, and customers regarding repairs, payments, documentation, and trailer-related concerns.
• Monitor records for completeness and elevate safety, contractual, financial, or operational issues when additional review is needed.

Skills

Detail-oriented

Mechanically inclined

Communication

Office software

Education

High school diploma or GED

Job description

Headquartered in Louisville, Kentucky, Mercer Transportation has been recognized for more than 40 years as one of the nation’s leading owner-operator companies. Our reputation is built on honesty, professional freedom, respect, and a family-oriented culture.

We’re seeking a Trailer Program Administrator to support the day-to-day operation of Mercer Trailer Leasing, LLC’s trailer lease program. This hands-on role combines customer service, lease administration, trailer inspections, payment processing, report reconciliation, and coordination of repairs and documentation.

The ideal candidate is detail-oriented, mechanically inclined, and comfortable explaining lease and payment requirements to owner-operators. Success requires strong follow-through, sound judgment, and the ability to work effectively with lessees, vendors, customers, and internal departments.

This position is onsite Monday–Friday, 8:00 a.m.–5:00 p.m.

What’s In It for You

• Competitive Pay - Compensation based on relevant experience
• Comprehensive Health Coverage - Mercer contributes over $7,500 per year toward your health insurance
• Wellness Incentives - Qualify for our Wellness Rate and pay as little as $0 per month for employee-only coverage
• Earn Extra Rewards - Receive up to $300 per year in gift cards through wellness initiatives
• Generous Time Off - Paid Time Off plus company-paid holidays
• Company-Paid Protection - Life Insurance and Long-Term Disability included at no cost
• Optional Benefits - Dental, Vision, Flexible Spending Accounts, and Short-Term Disability
• Secure Your Future - 401(k) with company match
• Training and Growth - Learn Mercer’s trailer program, leasing processes, safety requirements, and operational systems

What You’ll Do

• Conduct or support detailed trailer inspections following applicable DOT protocols and company procedures
• Explain the Trailer Program to current and prospective lessees, including lease terms, payment deductions, warranties, payoff requirements, maintenance responsibilities, and program expectations
• Prepare, review, and maintain lease agreements, signatures, inspection records, and related documentation
• Respond to questions from lessees regarding agreements, accounts, trailers, repairs, and program participation
• Prepare check requests and supporting documentation for monthly charges and other authorized expenses
• Reconcile financial and operational reports, research discrepancies, and coordinate corrections
• Communicate with internal departments, vendors, and customers regarding repairs, payments, documentation, and trailer-related concerns
• Monitor records for completeness and elevate safety, contractual, financial, or operational issues when additional review is needed

Who You Are

• Detail-oriented and organized, with strong follow-through and record-keeping skills
• Mechanically inclined, with experience or practical knowledge related to trailers, vehicles, equipment, or maintenance
• A clear, professional communicator who can explain contracts, payments, warranties, and program procedures
• Comfortable working with owner-operators, vendors, customers, and employees across multiple departments
• Able to research discrepancies, solve routine problems independently, and know when to elevate concerns
• Confident using email, spreadsheets, document-management systems, and company software
• Able to handle financial, contractual, and customer information appropriately
• High school diploma or GED required; experience in leasing, transportation, equipment management, accounting support, customer service, or administrative support is preferred
• Able to sit, stand, or walk for extended periods, use standard office equipment, and lift up to 25 pounds

Why Mercer

At Mercer, relationships and accountability matter. You’ll join a collaborative team that values professionalism, open communication, and dependable service while helping owner-operators safely and successfully participate in our trailer lease program.

Screening Requirements:

May include a drug screen and criminal background check.

Equal Employment Opportunity

We are an Equal Opportunity Employer. We are dedicated to a policy of non-discrimination in employment on the basis of race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.