Trail Program: Service Technician Trainee

Rivian; Blauvelt (NY); On-site; USD 28,929 - 31,684; Full time

Job summary

Rivian in New York is seeking a Service Technician trainee to learn across vehicle intake, site operations and training programs. You will assist with PDI tasks, support the workshop with tools, and help maintain a clean, organized service center.

You will participate in the TRAIL program and Rivian Learning Network modules to grow into a full technician role while providing cross-functional support as needed.

Qualifications

• High School Diploma, GED, or other recognized high school equivalency credential preferred.
• Previous technical experience (e.g. automotive repair, mechanical maintenance, or electrical work) or experience in an adjacent technical industry (e.g. aviation, HVAC, or manufacturing) is highly preferred.
• A strong desire to learn, a high degree of adaptability, and a passion for working with your hands.
• Excellent communication and teamwork skills.
• Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period).
• Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs).
• Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners.
• Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics.
• This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events.

Responsibilities

• Receive, inspect, and process incoming vehicle inventory.
• Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging.
• Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management.
• Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles.
• Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work.
• Learn to safely use basic hand tools and power tools under direct supervision.
• Support the workshop by maintaining tool and equipment readiness.
• Participate in our TRAIL program - guided path through hands-on learning, technical training, and professional growth.
• Receive mentorship and on-the-job training for the Service Technician role.
• Complete Rivian Learning Network (RLN) modules.
• Explore a dedicated pathway into a long-term career as a Service Technician.
• Maintain a flexible, all-hands-on-deck mindset by providing cross-functional support to other areas.

Skills

Excellent communication

Teamwork skills

Desire to learn

Adaptability

Hands-on demeanor

Education

High School Diploma or GED

Tools

Basic hand tools

Power tools

Job description

Rivian in New York is seeking a Service Technician trainee to learn across vehicle intake, site operations and training programs. You will assist with PDI tasks, support the workshop with tools, and help maintain a clean, organized service center.

You will participate in the TRAIL program and Rivian Learning Network modules to grow into a full technician role while providing cross-functional support as needed.