TRAIL Leadership Program: Customer Experience

Newrez LLC; New York (NY); On-site; USD 54,000 - 87,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Health Savings Account with employer +

401(k) Retirement plan with employer‑m

Paid maternity/Parental leave

Tuition & Certification reimbursement

Employee mortgage loan program

CSR and volunteer opportunities

Job summary

Newrez LLC offers the TRAIL program, a 12-month rotational leadership-development track designed for new graduates. Trainees gain hands-on experience in customer experience, branding, and social campaigns while receiving mentorship from senior leaders.

The program emphasizes process improvement, analytics, and communication skills to prepare for future leadership roles. The role is a full-time, entry-to-mid level position starting in July 2027, with a competitive salary and benefits package.

Qualifications

• Bachelor's degree from accredited college or university.
• Degree in Marketing, Communications, Business Administration, or Finance preferred.

Responsibilities

• Work with Customer Experience to identify opportunities and improve the journey.
• Collaborate with brand to craft communications across channels.
• Support social campaigns and influencer content development.
• Gain hands-on leadership experience through rotational duties.

Skills

Social platforms

Communication skills

Adaptability

Education

Bachelor's degree

Marketing/Communications/Business Administration/Finance preferred

Tools

Excel

Tableau

SQL

Salesforce

Canva

PowerPoint

Visio

Job description

Newrez LLC offers the TRAIL program, a 12-month rotational leadership-development track designed for new graduates. Trainees gain hands-on experience in customer experience, branding, and social campaigns while receiving mentorship from senior leaders.

The program emphasizes process improvement, analytics, and communication skills to prepare for future leadership roles. The role is a full-time, entry-to-mid level position starting in July 2027, with a competitive salary and benefits package.