Traffic Operations Supervisor: Parking & Events

Las Vegas Convention and Visitors Authority - LVCVA; Las Vegas (NV); On-site; USD 55,000 - 70,000; Full time

Job summary

Las Vegas Convention and Visitors Authority (LVCVA) is seeking a Traffic Field Supervisor to oversee on-call Traffic Department ambassadors and paid parking operations for events in Las Vegas. The role ensures ADA standards are observed and traffic plans meet activity needs.

The position requires supervisory experience, traffic knowledge, and strong customer service. The candidate must be able to work outside normal hours and maintain a Nevada driver’s license.

Qualifications

• High school diploma or GED.
• Two years of traffic-related experience.
• One-year supervisory experience desired.
• Experience with Microsoft Office Suite; Workforce Time and Attendance and mobile POS system is a plus.
• Must have a valid Nevada driver’s license and maintain it during employment.
• Ability to listen and communicate effectively with clients, vendors, management, and ambassadors.
• Commitment to valuing differences and inclusivity.
• Must be able to work outside of regular business hours.

Responsibilities

• Supervise the on-call Traffic Attendants, Cashiers and Supervisors.
• Ensure pre-determined traffic plans and paid parking operations meet show activity needs.
• Establish, coordinate, and implement barricade set plans, fencing, and signage.
• Coordinate with Exterior Engineering, Services and Sign Shop to ensure work orders are completed for every event.
• Identify training needs and assist in creating and updating training material and mentoring ambassadors.
• Address complaints and resolve issues promptly.
• Maintain customer service excellence standards among ambassadors.
• Identify and develop ambassador competencies for growth.

Skills

Supervisory experience

Traffic knowledge

Customer service

Communication skills

Ability to work outside hours

Education

High school diploma or GED

Tools

Microsoft Office Suite

Workforce Time and Attendance

Mobile POS system

Job description

Las Vegas Convention and Visitors Authority (LVCVA) is seeking a Traffic Field Supervisor to oversee on-call Traffic Department ambassadors and paid parking operations for events in Las Vegas. The role ensures ADA standards are observed and traffic plans meet activity needs.

The position requires supervisory experience, traffic knowledge, and strong customer service. The candidate must be able to work outside normal hours and maintain a Nevada driver’s license.