Traffic Enforcement Officer

Metropolitan Nashville Airport Authority; Nashville (TN); On-site; USD 26,000 - 46,000; Full time

Benefits offered by this job

Deferred compensation

Educational assistance

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Health screenings

Paid holidays

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Job summary

Metropolitan Nashville Airport Authority is seeking a Traffic Enforcement Officer to ensure safety for passengers, visitors, and airport property. You will direct traffic, issue parking tickets, and support security operations at Nashville International Airport.

Your role requires strong customer service and communication skills, plus the ability to respond to incidents, provide directions, and assist passengers during shifts that include weekdays, weekends and holidays.

Qualifications

• High School Diploma required.
• 1–2 years of related experience preferred.
• CPR/AED certification preferred.

Responsibilities

• Directs vehicular traffic on terminal levels and ensures pedestrian safety.
• Issues parking tickets per statutes and ordinances.
• Monitors terminal areas for safety and security; notifies dispatch of issues.
• Provides passenger assistance with directions and information.
• Maintains attendance and supports airport culture and values.

Skills

Customer Service

Communication

Written comprehension

Written expression

Attention to detail

Education

High School Diploma

Job description

The State of Tennessee’s 2025 Economic Impact Study reports that in 2024 alone, BNA generated $13.8 billion in total economic impact, supported 80,000 jobs and contributed to $2.1 billion in federal, state and local taxes.For more information, visit flynashville.com . Follow us on Facebook: @NashvilleInternationalAirport , Twitter: @Fly_Nashville and Instagram: @FlyNashville . Learn more about BNA® Vision , our growth and expansion plan for the airport, at BNAVision.com .

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities/Drug Free Workplace.

Hiring Process

• Apply online
• Interview
• Offer
• Ten (10) year background check, including criminal history check, motor vehicle check, pre-employment drug screen and breath alcohol test
• Onboarding

Benefits

• Deferred compensation plans
• Educational Assistance
• Health, Dental, Vision, Life, Disability Insurance
• Health Screenings
• Paid Holidays
• Annual/Bereavement/Military Leave

Accepting applications until filled

Work Schedule:

Must be available to work the following shifts. Schedule will include weekdays, weekends and holidays.

Hourly Range:

$19.04 (Min.) - $25.91 (Mid.) - $33.04 (Max.)

• Final pay offer will be based on relevant skills and experience to the position.
• 2nd Shift - B (1:45 p.m. - 10:15 p.m.)

Job Summary:

The Traffic Enforcement Officer (TEO) is responsible for performing tasks related to ensuring the safety of Nashville International Airport passengers, visitors, and property.

Essential Job Responsibilities

• Directs vehicular traffic on terminal levels and ensures safety of pedestrians and property.
• Issues parking tickets in accordance with appropriate statutes and ordinances.
• Monitors terminal exit lanes for safety and ensures no one can enter.
• Reports medical issues to appropriate parties.
• Assists with medicals by clearing a space for fire and ambulance and notifying dispatch of first responder locations.
• Checks for unattended bags and notifies dispatch accordingly.
• Operates a two-way radio to transmit and receive information regarding traffic, lost and found issues, and flight information.
• Provides passenger assistance by answering questions, giving directions, and providing other information.
• Assists customers with vehicle problems, such as battery recharges and retrieving keys.
• Supports MNAA’s commitment to its culture and values, including Respect, Integrity, Service and Excellence (RISE).
• Maintains regular and on-time attendance.
• Performs other duties as assigned.

Knowledge, Skills, Abilities And Other Characteristics

• Customer Service: Skill in providing customer service, including listening to customers' needs, identifying customer solutions, assessing quality of customer services, and evaluating customer satisfaction.
• Receiving Direction: Skill in receiving and following written and oral direction.
• Communication: Skill in communicating effectively at all levels of the organization and with stakeholders, both orally and in writing.
• Written Comprehension: Ability to read and understand information and ideas presented in writing.
• Written Expression: Ability to use words and sentences in writing so others will understand.
• Agreeableness: Demonstrates a pleasant, tactful, and helpful demeanor when working with others.
• Attention to Detail: Is careful about detail and thorough in completing work tasks.
• Ability to obtain and maintain a Security Identification Display Area (SIDA) Badge.

Qualifications

Required

• High School Diploma
• 1-2 years of related experience

Preferred

• Previous law enforcement experience
• First Aid/Cardiopulmonary Resuscitation (CPR) Certification