Traffic Court & Truancy Liaison Coordinator

Webb County, TX; Laredo (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Webb County is seeking a clerical specialist to assist in processing traffic tickets and provide courteous customer service. The role involves documenting cases, scheduling hearings, and supporting judges during traffic hearings.

Responsibilities include handling calls, preparing letters and forms, processing truancy cases, and coordinating with multiple departments. High school diploma or GED and 2 years of clerical experience are required.

Qualifications

• High School Graduation or GED equivalent.
• Two years of clerical support or related experience, or an equivalent combination of education, training, and experience.

Responsibilities

• Assists in the documentation of traffic cases.
• Schedules court hearings and coordinates with other county departments and agencies.
• Assists the Judge in court during traffic hearings.
• Assists in collecting traffic fines and filing fees.
• Answers and transfers calls, logs in court visitors, and assists office staff in helping the public.
• Types letters and forms.
• Receives truancy cases from school districts.
• Assigns court dates for truancy hearings, follows up with truant officers, and collaborates with the County Attorney’s Office to adhere to truancy laws.
• Performs related work as assigned.

Skills

Customer service

Phone etiquette

Clerical tasks

Data entry

Education

High School Graduation or GED

Job description

Webb County is seeking a clerical specialist to assist in processing traffic tickets and provide courteous customer service. The role involves documenting cases, scheduling hearings, and supporting judges during traffic hearings.

Responsibilities include handling calls, preparing letters and forms, processing truancy cases, and coordinating with multiple departments. High school diploma or GED and 2 years of clerical experience are required.