Traffic Coordinator

Sms Infocomm Corporation; Grapevine (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

SMS InfoComm Corporation in Grapevine, TX is seeking a Traffic Coordinator responsible for day-to-day oversight of shipments and related traffic invoicing processes.

You will manage end-to-end shipments, coordinate with carriers, and ensure accurate invoicing while maintaining professional interactions with customers and internal teams. The role emphasizes accuracy, multitasking, and data-driven improvements.

Qualifications

• Requires a minimum of an Associates degree in logistics or a related field.
• Minimum 3 years experience or equivalent in logistics.
• Proficiency with Microsoft Office applications is required.

Responsibilities

• Oversee shipments from beginning to end.
• Quote shipment costs to customers and Account Managers.
• Book shipments with carriers and schedule pickups and deliveries.
• Interact professionally with carrier sales representatives and freight customers.
• Assist with cargo claims and updating customer information.
• Assist with invoice discrepancies and research quote history.
• Analyze all aspects of corporate logistics to determine cost-effective transportation.
• Create policies and procedures to govern logistic activities.
• Negotiate transportation rates or services with carriers.
• Develop and update work instructions and standard operating procedures.

Skills

Multitasking

Problem solving

Data analysis

Detail oriented

Customer interaction

Timely decision-making

Education

Associates degree in logistics or related field

Tools

Microsoft Office

Job description

Job DetailsJob Location: Grapevine (4051),TX - Grapevine, TX 76051Position Type: Full TimeEducation Level: Graduate DegreeTravel Percentage: NegligibleJob Shift: DayJob Category: Strategy - Planning

The Traffic Coordinator is responsible for the day-to-day administrative oversight of shipments and associated traffic invoicing processes throughout the systems.

Essential Duties and Responsibilities include the following. Other Duties not listed may be assigned.

Daily Responsibilities - % of Job 90%

• Oversee shipments from beginning of process to end.
• Quote shipment costs to customers and Account Managers.
• Book shipments with carriers, scheduling pickups and deliveries when necessary.
• Interact professionally with carrier sales representatives and freight customers.
• Assist with cargo claims; filing, providing information, and updating customer information.
• Assist with invoice discrepancies; research quote history, accessorial request, etc.
• Analyze all aspects of corporate logistics to determine the most cost-effective and efficient means of transportation.
• Create policies and procedures to govern logistic activities.
• Negotiate transportation rates or services and execute agreements with carriers.
• Understand, develop, and update work instructions and standard operating procedures.

Warehouse Efficiencies - % of Job 5%

• Builds and maintains a work environment that is positive and is supported by open feedback and two-way communications at all levels.
• Keeps warehouse organized and clean at all times.

Team Building/Leadership - % of Job 5%

• Responsible for maintaining a positive work environment while supporting the companys culture.
• Responsible for fostering a healthy and safe work environment, focusing on the well-being of all associates.

QualificationsEducation and/or Experience

• Requires minimum of Associates degree in logistics or related field.
• Requires minimum of 3 years experience or equivalent in logistics. Transportation or logistics coordinator preferred.
• Must be fluent in Microsoft Office programs.

Essential Skills:

• Must be able to multi-task; have an entrepreneurial attitude; have good problem solving skills.
• Must be detail oriented with a strong work ethic and desire for professional growth.
• Requires ability to assess data and performance trends for opportunities and/or improvement.
• Must be able to perform basic statistical data analysis.
• Must have the ability to deal effectively and tactfully with customers and employees.
• Requires ability to make decisions in a timely, professional manner.

Competencies:

• Shows determination to achieve excellent results
• Finds better ways
• Demands top performance
• Inspires commitment

Working Conditions

• Must be able to tolerate moderate to high noise levels in a warehouse environment.
• Office and outside environmental conditions found in the warehouse, hot in the summer, cold in the winter.
• Individuals may need to walk for an extensive period of time while working and walking the facilities; to reach over shoulder heights; bend or stoop below the waist; repetitive wrist, hand, or finger movement; occasional lifting up to 25 pounds.

SMS InfoComm Corporation is an equal opportunity employer. Diversity and Inclusion are the foundation of our culture.