Traffic Control Manager — Data-Driven Equipment Leader

Socket.dev; Orlando (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision plans

401(k) savings plan

Tuition Reimbursement Program

Life insurance

Employee Assistance Program

Job summary

U-Haul Holding Company in Clermont, Florida is seeking a Traffic Control Manager to lead reservations and distribute equipment across markets, coordinating with dealerships and field teams to meet demand and maximize gross revenue.

The role requires managing a team of reservation managers, analyzing data to balance inventory, and working with rate analysts to optimize pricing and service levels for customers and partners.

Qualifications

• High school diploma or equivalent.
• Management and team-building experience (2 years minimum).
• Customer service-oriented with an analytical mind.
• Excellent communication, listener, interpersonal, leadership, coaching and conflict-resolution skills.
• Proficiency in office etiquette that helps support and maintain regional Traffic Department standards.

Responsibilities

• Help provide certainty to customers, field team members and U-Haul dealerships through reservation management and the distribution of U-Haul trucks, trailers, towing and U-Box portable storage.
• Coordinate the placement of reservations and equipment based on customer demand and equipment productivity.
• Analyze data and formulate strategies that help balance equipment within your market.
• Work with rate analysts at U-Haul corporate offices and other traffic control managers on balancing inventory to help increase gross revenue managing equipment pricing that will maximize the servicing of more customers.
• Hire, mentor and lead a team of reservation managers that support your markets' distribution strategy while providing outstanding customer service and problem-solving abilities to customers U-Haul dealerships and field team members.

Skills

Team leadership

Customer service

Communication

Analytical mindset

Conflict resolution

Interpersonal skills

Education

High school diploma

Job description

U-Haul Holding Company in Clermont, Florida is seeking a Traffic Control Manager to lead reservations and distribute equipment across markets, coordinating with dealerships and field teams to meet demand and maximize gross revenue.

The role requires managing a team of reservation managers, analyzing data to balance inventory, and working with rate analysts to optimize pricing and service levels for customers and partners.