Regional Traffic & Inventory Manager

U-Haul International, Inc.; Toledo (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision plans

Tuition Reimbursement Program

Employee Stock Ownership Plan (ESOP)

401(k) savings plan

Life insurance

Job summary

U-Haul International, Inc. in Toledo, OH, seeks a Traffic Control Manager to build and lead a field team, orchestrate reservation management, and optimize equipment distribution across markets.

You will analyze data, coordinate reservations and inventory with rate analysts, drive revenue growth, and mentor reservation professionals while delivering outstanding customer service to U-Haul dealerships and customers.

Qualifications

• High school diploma or equivalent.
• Management and team-building experience (2 years minimum).
• Customer service-oriented with an analytical mind.
• Excellent communication, listener, interpersonal, leadership, coaching and conflict-resolution skills.
• Proficiency in office etiquette that helps support and maintain regional Traffic Department standards.

Responsibilities

• Help provide certainty to customers, field team members and U-Haul dealerships through reservation management and the distribution of U-Haul trucks, trailers, towing and U-Box portable storage.
• Coordinate the placement of reservations and equipment based on customer demand and equipment productivity.
• Analyze data and formulate strategies that help balance equipment within your market.
• Work with rate analysts at U-Haul corporate offices and other traffic control managers on balancing inventory to help increase gross revenue managing equipment pricing that will maximize the servicing of more customers.
• Hire, mentor and lead a team of reservation managers that support your markets' distribution strategy while providing outstanding customer service and problem-solving abilities to customers U-Haul dealerships and field team members.

Skills

Team management

Analytical thinking

Customer service mindset

Communication & leadership

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

U-Haul International, Inc. in Toledo, OH, seeks a Traffic Control Manager to build and lead a field team, orchestrate reservation management, and optimize equipment distribution across markets.

You will analyze data, coordinate reservations and inventory with rate analysts, drive revenue growth, and mentor reservation professionals while delivering outstanding customer service to U-Haul dealerships and customers.