Trading Platform Support Engineer

Phaxis; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Phaxis is seeking a trading application support professional with 2+ years of experience to monitor, troubleshoot, and maintain front-office trading systems in a fast-paced environment. You will collaborate with traders, developers, and third-party vendors to ensure platform stability and performance.

Responsibilities include assisting with enhancements and internal tool development, with opportunities to expand coding skills. Strong SQL and FIX protocol familiarity are a plus.

Qualifications

• 2+ years of trading application support experience.
• Excellent troubleshooting and communication skills.
• Basic programming experience (preferred).
• Experience supporting front-office trading applications and resolving production issues in a fast-paced financial environment.

Responsibilities

• Monitor, troubleshoot, and maintain trading systems while partnering with traders, developers, and third-party vendors to ensure platform stability.
• Assist with application enhancements and internal tool development, with opportunities to expand coding skills.

Skills

Troubleshooting

Communication

Trading systems knowledge

Programming basics

Tools

SQL

FIX protocol

Job description

Phaxis is seeking a trading application support professional with 2+ years of experience to monitor, troubleshoot, and maintain front-office trading systems in a fast-paced environment. You will collaborate with traders, developers, and third-party vendors to ensure platform stability and performance.

Responsibilities include assisting with enhancements and internal tool development, with opportunities to expand coding skills. Strong SQL and FIX protocol familiarity are a plus.