Trade Support Engineer

Engtal; Chicago (IL); On-site; USD 80,000 - 110,000; Full time

Job summary

A financial services firm is seeking a Technical Trade Support Engineer to provide crucial front-office support in a high-pressure trading environment. The candidate will ensure the smooth operation of proprietary trading systems, troubleshoot market data feeds, and automate processes with Python and Bash. This role requires strong technical skills, a service-oriented mindset, and experience in trading support. The position is full-time, based in Chicago, Illinois.

Qualifications

• 3+ years in financial services or trading support roles.
• Strong experience in Python and Bash scripting.
• Familiarity with Linux/Unix command line environments.

Responsibilities

• Provide production support for trading systems and market data feeds.
• Communicate directly with traders and external partners.
• Develop and maintain automation scripts using Python and Bash.

Skills

Python scripting

Bash scripting

SQL proficiency

Linux/Unix command line

Version control systems (Git/GitHub)

Communication skills

Education

Bachelor’s degree in STEM or related field

Job description

Overview

We’re looking for a technical Trade Support Engineer to provide front-office support for a high-pressure trading environment. This role bridges the gap between traders and engineers, ensuring smooth operation of proprietary trading systems, market data feeds, and connectivity tools.

Responsibilities

• Provide production support, troubleshoot trading systems, market data feeds, and connectivity issues.
• Communicate directly with traders, engineers, and external partners (exchanges, clearing firms) to resolve technical problems.
• Develop and maintain automation scripts using Python and Bash.
• Query and analyze data using SQL for troubleshooting and reporting.
• Collaborate across teams (traders, DBAs, developers, QA, infrastructure) to maintain system health in a 24x7 environment.
• Create and update documentation for processes, troubleshooting, and system architecture.

Required Skills

• 3+ years in financial services or trading support roles (preferred)
• Bachelor’s degree in STEM or related field
• Strong Python and Bash scripting experience
• SQL proficiency for querying, reporting, and troubleshooting
• Comfortable using Linux/Unix command line environments
• Familiarity with version control systems (Git/GitHub)
• Experience supporting proprietary trading systems or similar high-pressure technical environments (preferred)
• Strong communication skills and a service-oriented mindset

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology and Other

Industries

• Capital Markets and Investment Management