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A leading IT service provider is seeking multiple IT Incident Technicians for a contract-to-hire position in Midtown Manhattan. The role involves troubleshooting technical issues for end-users and requires strong desktop support experience, particularly in trading environments. Candidates should possess excellent communication skills and the ability to work under pressure.
This range is provided by Solugenix. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
$20.00/hr - $22.00/hr
Midtown Manhattan, NY (Onsite)
3-month contract to hire
Job ID 25-09367
Solugenix is looking for multiple IT Incident Technicians based out of Midtown Manhattan, NY (Onsite). Contract to hire opportunity!!!!!
The IT Incident Technician is responsible for identifying, troubleshooting, and resolving technical issues at end-users' desks that disrupt normal operations within an organization's IT systems, for users experiencing computer or network connectivity problems, aiming to restore service quickly and efficiently by following established incident management processes.
Qualifications:
Responsibilities:
Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $20/hour to $22/hour with an increase of $2/hr upon hire . Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training, and/or experience.
Solugenix will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and Ordinance. Applicants do not need to disclose their criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if we are concerned about conviction that is directly related to the job, applicants will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
About the Client
Our client is a nationwide IT Service provider for many fortune 500/100 companies.
About Solugenix
Solugenix is a leader in IT services, delivering cutting-edge technology solutions, exceptional talent, and managed services to global enterprises. With extensive expertise in highly regulated and complex industries, we are a trusted partner for integrating advanced technologies with streamlined processes. Our solutions drive growth, foster innovation, and ensure compliance—providing clients with reliability and a strong competitive edge.
Recognized as a 2024 Top Workplace, Solugenix is proud of its inclusive culture and unwavering commitment to excellence. Our recent expansion, with new offices in the Dominican Republic, Jakarta, and the Philippines, underscores our growing global presence and ability to offer world-class technology solutions. Partnering with Solugenix means more than just business—it means having a dedicated ally focused on your success in today's fast-evolving digital world.
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