Trade Show & Event Operations Contractor

Northstar Travel Group; United States; Remote; USD 34,000 - 69,000; Full time

Job summary

Northstar Travel Group is seeking a Trade Show & Event Operations Contractor to support pre-event planning and on-site execution for U.S. events. This remote role includes travel to show sites and is project-based, with engagement typically 8–9 weeks before an event.

You will respond to exhibitor inquiries, coordinate booth logistics, floor plans, electrical/AV needs, signage and vendor coordination, and serve as the on-site point of contact during setup, show days and move-out.

Qualifications

• Prior experience in trade shows, conferences, or exhibition operations.
• Experience supporting exhibitors and working on an active exhibit floor.
• Knowledge of floor plans, signage, AV, electrical requirements, and on-site show logistics.
• Strong problem-solving, communication, and customer service skills.
• Ability to travel and work on-site for assigned events.

Responsibilities

• Respond to exhibitor inquiries and support pre-event operational needs
• Provide on-site support during setup, show days, and move-out as needed
• Serve as an on-site point of contact, delivering strong customer service to exhibitors
• Support exhibit floor operations and assist exhibitors with booth locations, floor plans, electrical/outlet needs, AV, and other show logistics
• Assist with signage/sponsorship deliverables; troubleshoot any installation or production issues
• Coordinate with vendors, venue teams, and show labor to resolve operational issues quickly

Skills

Exhibitor coordination

On-site show operations

Customer service

Communication

Problem-solving

Job description

Trade Show & Event Operations Contractor

Job Title: Trade Show & Event Operations Contractor

Location: Remote, with travel to on-site events (various U.S. locations)

Job Category: Event Operations

Northstar Travel Group is the largest and most trusted B2B travel media and information company in the world. At Northstar, our mission is to be the leading global provider of trusted information and experiences for the audiences that drive the travel industry, while delivering innovative and high-performing marketing solutions to the businesses seeking to engage them.

Northstar Travel Group is building a pipeline of experienced trade show and event operations professionals to provide contract support for various events throughout the year.

Contractors may be engaged approximately 8–9 weeks prior to an event through on-site execution, depending on the needs of the show. This role will support both pre-event coordination and on-site operations, working closely with the Northstar team, exhibitors, vendors, and venue partners.

Work from anywhere, then bring your expertise to the show floor. You'll handle planning and exhibitor communication remotely in the weeks before each event, then travel to join our team on-site for setup, show days, and move-out. Our events take place in exciting cities across the U.S., and we'll confirm travel details for each project.

What You’ll Do :

Respond to exhibitor inquiries and support pre-event operational needs

Provide on-site support during setup, show days, and move-out as needed

Serve as an on-site point of contact, delivering strong customer service to exhibitors

Support exhibit floor operations and assist exhibitors with booth locations, floor plans, electrical/outlet needs, AV, and other show logistics

Assist with signage/sponsorship deliverables; troubleshoot any installation or production issues

Coordinate with vendors, venue teams, and show labor to resolve operational issues quickly

What You Have:

Prior experience in trade shows, conferences, or exhibition operations

Experience supporting exhibitors and working on an active exhibit floor

Working knowledge of floor plans, signage, AV, electrical requirements, vendor coordination, and on-site show logistics

Strong problem-solving, communication, and customer service skills

Ability to work independently and manage priorities in a fast-paced, deadline-driven event environment

Flexibility to travel and work on-site for assigned events

Engagement:

Project/Event-Based

Opportunities throughout the year

Compensation:

The hourly rate ranges from $25 to $50, depending on experience and project scope.