Trade Desk Support Engineer (Night Shift)

DV Trading; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Discretionary bonus eligibility

Medical, dental, and vision insurance

HSA, FSA, and Dependent Care Options

Employer Paid Group Term Life and AD&D

Voluntary LTD, Life & AD&D insurance

Flexible Vacation policy

Retirement plan with employer match

Job summary

DV Trading in the United States is hiring a Remote Trade Desk Support Engineer for night shift (12:00 AM–8:30 AM CT). You will provide L1–L3 support, monitor trading systems, and deploy production changes with automation and scripting.

You should have 3+ years in UNIX environments, MySQL/InfluxDB experience, and strong Python/Bash scripting. Collaboration with IT and trading teams is essential for stability and rapid issue resolution.

Qualifications

• Minimum 3 years of relevant experience.
• Strong working knowledge of UNIX environment/Unix commands.
• Database knowledge with sql - MySQL, InfluxDB.
• Strong scripting knowledge - Python/Bash.
• Minimum B.S. in Computer Science or equivalent.
• Excellent interpersonal and communication skills are essential.
• Ability to switch and track various ongoing tasks and issues is required.
• Attention to detail in problem solving.
• Ability to work under pressure within a dynamic trading environment.
• Ability to work independently and collaboratively within a team.

Responsibilities

• Night shift:12:00 AM to 8:30 AM CST.
• Monitoring and alerting of critical trading system environments.
• Proactive identification and resolution of production issues.
• Development of tools and driving efficiency, stability improvements, and automation through scripting.
• Troubleshooting and resolution of complex systems issues.
• Production deployments of all infrastructure components.
• Off-hours pager support on a rotating schedule.

Skills

UNIX environment

MySQL

InfluxDB

Python

Bash

Education

Bachelor's degree in Computer Science or equivalent

Tools

Grafana

Git

Puppet

Icinga

Job description

Remote

About Us:

Founded 20 years ago and headquartered in Chicago, the DV Group of financial services firms has grown to more than 600 people operating throughout North America, Europe and Asia. Since spinning out of a large brokerage firm in 2016, DV Trading has rapidly scaled as an independent proprietary trading firm utilizing its own capital, trading strategies, and risk management methodologies to provide liquidity to worldwide financial markets and hedging opportunities to commodity producers and users. Now, DV group affiliates include two broker dealers, a cryptocurrency market making firm, and a bourgeoning investment adviser.

Overview:

We are hiring a remote Trade Desk Support Engineer (Night Shift) to join our IT department and provide L1 through L3 support for service requests and incidents. This role follows a night shift schedule from 12:00 AM to 8:30 AM Central Time (CT). Customer service and production support are the most important aspects of this role, ensuring timely and professional resolution of issues to maintain smooth operations.

Job Responsibilities:

• Night shift:12:00 AM to 8:30 AM CST
• Monitoring and alerting of critical trading system environments
• Proactive identification and resolution of production issues
• Development of tools and driving efficiency, stability improvements, and automation through scripting
• Troubleshooting and resolution of complex systems issues
• Production deployments of all infrastructure components
• Off-hours pager support on a rotating schedule

Requirements:

• Minimum 3 years of relevant experience
• Strong working knowledge of UNIX environment/Unix commands
• Database knowledge with sql - MySQL, InfluxDB
• Strong scripting knowledge - Python/Bash
• Minimum B.S. in Computer Science or equivalent
• Excellent interpersonal and communication skills are essential
• Ability to switch and track various ongoing tasks and issues is required
• Attention to detail in problem solving
• Ability to work under pressure within a dynamic trading environment
• Ability to work independently and collaboratively within a team

Preferred:

• Experience using Grafana/InfluxDB/Icinga
• Experience with version control systems such as git/puppet
• Network troubleshooting and analysis experience
• Discretionary bonus eligibility
• Medical, dental, and vision insurance
• HSA, FSA, and Dependent Care Options
• Employer Paid Group Term Life and AD&D insurance
• Voluntary LTD, Life & AD&D insurance
• Flexible Vacation policy
• Retirement plan with employer match

DV is proud to be an equal opportunity employer and committed to creating an inclusive environment for all employees.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in DV Trading’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.