Trading Systems Engineer - Global Options

DRW; Chicago (IL); On-site; USD 175,000 - 225,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401k with employer match

Disability & Life Insurance

Health Savings / Flexible Spending

Flexible spending accounts

Job summary

DRW is seeking a Trading Systems Engineer for Global Options in Chicago. You will join a global team supporting production trading systems across equities and options, focusing on reliability, deployment automation, and proactive monitoring.

This role requires strong troubleshooting, on-call flexibility, and collaboration with traders, DBAs, and developers. You will engage with multiple asset classes and geographies in a Linux/Windows environment, develop automation, and communicate clearly with

Qualifications

• Must have strong troubleshooting skills for non-runbook issues.
• Experience supporting high performance trading systems and monitoring.
• Experience with equities/equity options trading.
• Knowledge of FIX protocol and alternative exchange protocols.
• Experience with electronic trading systems; prior prop trading firm experience preferred.
• Strong networking knowledge and multicast understanding.
• Willingness for rotating on-call coverage.
• Excellent written and verbal communication; ability to convey context quickly.

Responsibilities

• Work as part of a team to ensure best-in-class production support, deployment, configuration, and monitoring.
• Maintain maximum trading system availability to capture opportunities.
• Support production systems across asset classes and geographies in a multi-platform Linux/Windows environment.
• Develop and leverage automation and monitoring tools, integrate third-party technologies as needed.
• Troubleshoot production incidents caused by internal software or external markets/data feeds.
• Automate configuration and rollout procedures to reduce manual errors and improve change control.
• Coordinate with exchanges on trade activity, connectivity, and related issues.
• Collaborate with traders, DBAs, developers, QA, infra, and support teams globally.
• Help end users and developers understand core trading and back-office systems.
• Build documentation for procedures, troubleshooting, and system architecture.
• Coordinate with global teams to maintain 24x7 continuity.

Skills

Troubleshooting

High performance apps

Equities/Options trading

FIX protocol

Exchange protocols

Electronic trading systems

Network communications

On-call coverage

Prior context switching

Communication skills

Ownership & accountability

Time management

Education

Bachelor's degree in Computer Science or equivalent

Job description

Trading Systems Engineer - Global Options

Chicago

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.

Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.

We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.

Our Global Trade Support team provides mission critical support for many of our proprietary and third-party trading systems as well as our proprietary middle and back-office systems. They support a wide variety of trading teams globally who are participating in markets such as equities, fixed income and cryptoassets. They perform technical support and engineering functions that include application support in testing and production environments, software deployment and configuration, and system monitoring.

What you’ll do in this role:

• Work as part of a team to establish best-in-class production support, efficient software deployment, configuration processes, and proactive monitoring, with a goal of anticipating and avoiding issues before they occur, minimizing downtime and quick recovery from any incidents.
• Ensure maximum trading system availability to avoid missing any key trading opportunities
• Provide support for various trading groups’ production systems across a variety of asset classes and geographic locations deployed across a multi-platform production environment (primarily Linux with a little Windows)
• Develop proprietary process automation and monitoring tools and leverage third-party technologies as appropriate
• Troubleshoot trading system production incidents resulting from internal (proprietary software / systems) or external factors (markets, data feeds, telecommunication lines)
• Automate software configuration and rollout procedures to reduce manual configuration errors and strive for flawless change management
• Support core market connectivity and correspond with exchanges regarding trade order activity, connectivity, and other related technical support issues
• Collaborate with traders, DBAs, development, back office, QA, infrastructure, technical support, business development and various management teams around the globe.
• Help end users and developers understand core trading and back-office systems to ensure efficient and correct use of available tools.
• Build documentation for common procedures, troubleshooting scenarios and system architecture.
• Coordinate efforts with other global support teams to ensure continuity and consistency of support in a 24x7 environment

What’s needed in this role:

• Superior troubleshooting skills and the ability to navigate issues efficiently that do not have a pre-defined runbook process
• Prior experience supporting high performance applications, process monitoring, and troubleshooting
• Prior experience supporting equities/equity options trading
• Prior experience working with FIX protocol and alternative exchange protocols
• Experience supporting electronic trading systems; prior experience at proprietary trading firm preferred
• Demonstrated knowledge of network communications, including use of multicast networking
• Must have some flexibility in work schedule to help ensure team coverage; rotating on-call coverage required
• B.S. in Computer Science or equivalent degree
• Self-motivation and intellectual curiosity; desire to continually grow and always seek improvements in production support function
• High level of ownership and accountability, reliability, and strong follow through
• Ability to handle pressure and time constraints with composure; ability to multitask and context switch efficiently
• Strong organizational skills, including ability to effectively plan and prioritize
• Must have strong communication skills and demonstrate the ability to have clear and concise conversations, both written and verbal, with a variety of personalities
• Must be able to quickly apply prior context to troubleshooting and communication efforts

The annual base salary range for this position is $175,000 to $225,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.

For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice .

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As set forth in DRW ’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

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An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.