Client Platforms Engineer Intern - Summer 2027 New New York

DV Trading; New York (NY); Hybrid; USD 91,693,000 - 131,809,000; Full time

Job summary

DV Trading in New York is seeking an IT Operations Intern to learn the ins and outs of day-to-day IT support. You will be the first point of contact for end-users, log requests, troubleshoot basic hardware and software issues, and help maintain the knowledge base and asset records.

This internship offers hands-on experience in a fast-paced trading environment, with guidance from senior staff and opportunities to develop communication and problem-solving skills while contributing to a supportive

Qualifications

• Experience or coursework related to IT support and help desk activities.
• Strong communication and customer-service mindset.
• Willingness to learn and collaborate with a team.

Responsibilities

• Act as the first point of contact for IT support, logging and prioritizing user requests via phone, email, or in-person.
• Assist with troubleshooting hardware, managing desk setups, and handling application issues.
• Resolve basic technical problems or escalate to senior staff as needed.
• Help maintain records of IT support activities and contribute to the knowledge base.
• Assist in IT asset management, including inventory tracking.

Skills

IT support basics

Customer service

Communication skills

Job description

New York

About Us:
Founded 20 years ago and headquartered in Chicago, the DV Group of financial services firms has grown to more than 600 people operating throughout North America, Europe and Asia. Since spinning out of a large brokerage firm in 2016, DV Trading has rapidly scaled as an independent proprietary trading firm utilizing its own capital, trading strategies, and risk management methodologies to provide liquidity to worldwide financial markets and hedging opportunities to commodity producers and users. Now, DV group affiliates include two broker dealers, a cryptocurrency market making firm, and a bourgeoning investment adviser.

Role Overview:
DV Trading is looking for a tech-savvy individual who is interested in learning about IT operations. In this role, you’ll assist our team in delivering excellent support to end-users. This internship will provide opportunities to learn about IT operations, troubleshoot technical issues, and enhance communication and problem -solving skills.

Responsibilities:

• Act as the first point of contact for IT support, logging and prioritizing user requests via phone, email, or in-person
• Assist with troubleshooting hardware, managing desk setups, and handling application issues
• Resolve basic technical problems or expedite them to senior staff as needed
• Help maintain records of IT support activities and contribute to our knowledge base
• Assist in IT asset management, including inventory tracking
• Provide friendly and professional support to end-users

Requirements:

• Expected to graduate by Summer 2028
• A keen interest in technology and IT systems
• Basic understanding of operating systems (Windows, macOS, or Linux), hardware, and software
• Strong communication skills and a customer-service mindset
• Willingness to learn and collaborate with a team

Compensation Range: $40.00 per hour

DV is proud to be an equal opportunity employer and committed to creating an inclusive environment for all employees.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in DV Trading’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.