ServiceNow TPRM Workflow Specialist

247Hire; Vienna (VA); On-site; USD 90,000 - 140,000; Full time

Job summary

247Hire seeks an experienced ServiceNow specialist to design, implement, and optimize Third Party Risk Management workflows. The role involves collaborating with risk SMEs and technology teams to document requirements, configure workflow changes, and validate results through UAT.

You will develop process documentation, diagrams, and training materials to support deployment and ongoing governance of TPRM workflows. This position emphasizes automation and data quality improvements.

Qualifications

• Experience configuring and testing ServiceNow workflows.
• Ability to document business requirements and translate them into automated processes.
• Strong collaboration with risk, compliance, and technology teams.

Responsibilities

• Design, enhance, and implement TPRM workflows on ServiceNow.
• Document requirements, validate with stakeholders, and conduct UAT.
• Develop process documentation, workflow diagrams, and training materials.
• Monitor workflow performance and drive continuous improvement.
• Partner with Procurement, Information Security, Compliance, Privacy, and Technology teams.

Skills

Stakeholder collaboration

UAT testing

Documentation

Process improvement

Tools

ServiceNow

Job description

247Hire seeks an experienced ServiceNow specialist to design, implement, and optimize Third Party Risk Management workflows. The role involves collaborating with risk SMEs and technology teams to document requirements, configure workflow changes, and validate results through UAT.

You will develop process documentation, diagrams, and training materials to support deployment and ongoing governance of TPRM workflows. This position emphasizes automation and data quality improvements.