ServiceNow TPRM Specialist — Hybrid Contract

System One; Merrifield (VA); Hybrid; USD 90,000 - 120,000; Part time

Benefits offered by this job

Health benefits

401(k) plan

Dental & Vision

Job summary

System One in Merrifield, VA is seeking a Third Party Risk Manager for a contract role in a hybrid setting (onsite and remote). You will support design, testing, implementation, and documentation of TPRM workflows in ServiceNow, aligning with risk methodology and future-state operating model goals.

The role collaborates with stakeholders from Procurement, Information Security, Compliance, Privacy, and Technology to document and implement workflow requirements, perform UAT, and produce training

Qualifications

• Minimum experience: 0 years.
• Experience with ServiceNow platform, workflows, and automation processes recommended but not specified in detail.
• Strong collaboration and communication skills to work effectively with cross-functional teams.
• Ability to support workflow configuration, testing, and documentation activities.
• Knowledge of TPRM methodologies and risk management best practices is preferred but not explicitly listed.

Responsibilities

• Support the design, testing, implementation, documentation, and continuous enhancement of Third Party Risk Management (TPRM) workflows within ServiceNow, ensuring alignment with business requirements, risk methodology, and future-state operating model objectives.
• Support the design, enhancement, and optimization of TPRM workflows within the ServiceNow platform.
• Collaborate with business stakeholders, risk SMEs, and technology teams to document, validate, and implement TPRM workflow requirements and enhancements.
• Assist in configuring and testing ServiceNow workflow changes to support evolving TPRM processes, controls, and business requirements.
• Conduct user acceptance testing (UAT), document results, and coordinate issue resolution to ensure successful deployment of workflow enhancements.
• Develop and maintain process documentation, workflow diagrams, business requirements, desktop job aids, and training materials related to ServiceNow TPRM functionality.
• Support the translation of TPRM methodology and process requirements into scalable, automated workflows within ServiceNow.
• Identify opportunities to streamline manual activities through workflow automation, improved routing, system controls, and enhanced user experience.
• Monitor workflow performance and user feedback, documenting enhancement opportunities to improve efficiency, data quality, and process consistency.
• Partner with cross-functional teams, including Procurement, Information Security, Compliance, Privacy, and Technology, to support end-to-end TPRM workflow integration.
• Assist with data validation, reporting requirements, metrics, and workflow governance activities to support program oversight and continuous improvement.

Job description

System One in Merrifield, VA is seeking a Third Party Risk Manager for a contract role in a hybrid setting (onsite and remote). You will support design, testing, implementation, and documentation of TPRM workflows in ServiceNow, aligning with risk methodology and future-state operating model goals.

The role collaborates with stakeholders from Procurement, Information Security, Compliance, Privacy, and Technology to document and implement workflow requirements, perform UAT, and produce training