Toyota Service Advisor: Elevate the Customer Experience

Anderson Automotive Group; Raleigh (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

401k with company match

Paid time off

Employee discounts

Job summary

Anderson Automotive Group is seeking an Automotive Service Advisor for Toyota of Raleigh. You will greet guests, listen to their concerns, and guide them through the service process with a focus on timely, quality repairs and exceptional customer service.

The role emphasizes rapport building, effective communication, and the ability to manage multiple tasks in a fast-paced environment. Valid driver’s license and a proactive service mindset are required.

Qualifications

• Energetic and outgoing personality suitable for a service environment.
• Strong communication and organizational skills for handling customers and tasks.
• Ability to build rapport with guests throughout the service process.
• Valid driver’s license with acceptable motor vehicle record.

Responsibilities

• Assist customers in maintaining their vehicles according to manufacturer standards and process their service needs.
• Present needed repairs and maintenance in a clear, professional manner.
• Provide a high level of customer service and follow up with guests throughout the service journey.

Skills

Friendly and outgoing

Customer service

Strong communication

Time management

Rapport building

Education

Highschool diploma or equivalent

Job description

Anderson Automotive Group is seeking an Automotive Service Advisor for Toyota of Raleigh. You will greet guests, listen to their concerns, and guide them through the service process with a focus on timely, quality repairs and exceptional customer service.

The role emphasizes rapport building, effective communication, and the ability to manage multiple tasks in a fast-paced environment. Valid driver’s license and a proactive service mindset are required.