Car Care Concierge & Service Advisor

Anderson Automotive Group; Greer (SC); On-site; USD 42,000 - 58,000; Full time

Job summary

Fred Anderson Toyota of Greer is seeking an Automotive Service Advisor to deliver quality, professional service to service customers during maintenance and repairs. The ideal candidate is energetic, outgoing, with strong communication and time-management skills, capable of building rapport with guests.

You will guide guests through the service process, explain repairs clearly, and support sales through effective objection handling while maintaining a focus on customer satisfaction.

Qualifications

• Proven track record of delivering quality customer service.
• Strong communication and organizational skills.
• Ability to explain repairs and maintenance to customers.

Responsibilities

• Assist customers through the service process from intake to follow-up.
• Explain recommended repairs and maintenance clearly.
• Build rapport and provide high level of customer service.

Skills

Customer service

Communication

Time management

Rapport building

Sales skills

Education

High school diploma or equivalent

Job description

Fred Anderson Toyota of Greer is seeking an Automotive Service Advisor to deliver quality, professional service to service customers during maintenance and repairs. The ideal candidate is energetic, outgoing, with strong communication and time-management skills, capable of building rapport with guests.

You will guide guests through the service process, explain repairs clearly, and support sales through effective objection handling while maintaining a focus on customer satisfaction.