Customer-Focused Automotive Service Advisor

Fred-Anderson-Toyota-of-Greer; Oakwood (SC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health benefits

401k

Paid time off

Employee discounts

Career growth

Job summary

Fred Anderson Automotive Group is seeking an Automotive Service Advisor for Toyota of Greer. The ideal candidate brings energetic, outgoing personality and a proven customer service track record to deliver high-quality, professional service to customers during maintenance and repair visits.

Strong communication and time management skills, plus the ability to build rapport with guests throughout the service process, are essential.

Qualifications

• Proven track record of customer service excellence.
• Strong communication and organizational skills.
• Ability to build rapport with customers and guide them through the service process.

Responsibilities

• Assist customers with service check-in and explain recommended maintenance and repairs.
• Present needed repairs and maintenance in a clear, professional manner.
• Follow up with guests throughout the service process and ensure satisfaction.
• Support the service team by contributing to a high level of customer service and efficiency.

Skills

Customer service

Communication

Time management

Rapport building

Sales process

Organizational skills

Education

High school diploma or equivalent

Job description

Fred Anderson Automotive Group is seeking an Automotive Service Advisor for Toyota of Greer. The ideal candidate brings energetic, outgoing personality and a proven customer service track record to deliver high-quality, professional service to customers during maintenance and repair visits.

Strong communication and time management skills, plus the ability to build rapport with guests throughout the service process, are essential.