Automotive Service Advisor — Customer-Focused Front Desk

Fred Anderson Toyota of Asheville; Asheville (NC); Vor Ort; USD 42.000 - 65.000; Vollzeit

Benefits dieser Stelle

401k retirement plans with company/401

Comprehensive health benefits

Paid time off

Employee discounts on parts and labor

Career growth opportunities

Zusammenfassung

Fred Anderson Toyota of Asheville is seeking an Automotive Service Advisor to welcome guests, assess service needs, and guide them through scheduled maintenance and repairs. You will deliver accurate estimates, timelines, and explanations of required services to ensure a transparent experience.

We value energetic, outgoing individuals with excellent communication and time-management skills who can build rapport with customers and coordinate with our technicians to complete service efficiently.

Qualifikationen

• Excellent customer service skills and ability to communicate clearly with customers.
• Strong organizational skills and time management.
• Ability to explain vehicle services and pricing to customers.

Aufgaben

• Greet customers and assess service needs for maintenance and repairs.
• Provide accurate estimates and timelines for service work.
• Explain repairs and recommendations to customers and obtain approval.
• Coordinate with technicians to schedule work and ensure quality service.
• Maintain detailed service records and follow-up with customers to ensure satisfaction.

Jobbeschreibung

Fred Anderson Toyota of Asheville is seeking an Automotive Service Advisor to welcome guests, assess service needs, and guide them through scheduled maintenance and repairs. You will deliver accurate estimates, timelines, and explanations of required services to ensure a transparent experience.

We value energetic, outgoing individuals with excellent communication and time-management skills who can build rapport with customers and coordinate with our technicians to complete service efficiently.