Toyota Experienced Service Advisor

Classic Toyota of Hampton; Hampton (VA); On-site; USD 45,000 - 65,000; Full time

Job summary

Classic Toyota of Hampton is looking for an experienced Service Advisor who can deliver exceptional customer service and manage client relationships effectively. Join a growing team at a family-operated dealership that values employee growth and community engagement.

Benefits

Health, Dental, Medical

401K

Paid Time Off

Qualifications

• Previous experience as a Service Advisor or related role is required.
• Desire for a long-term career with a growing organization.
• Personal and professional integrity is essential.

Responsibilities

• Work with clients in a one-on-one relationship.
• Create repair orders and verify client information.
• Explain all completed work and charges to clients.

Skills

Exceptional Customer Satisfaction

High Energy Level

Job description

SUMMARY

Toyota of Hampton is hiring an experienced Service Advisor with the willingness and personality to excel with our clients. We are seeking great people to join our team who want to work in a clean and safe environment at our growing dealership. Come and see what we have to offer. We provide an excellent working environment and state-of-the-art facilities. If you are an outgoing individual with a passion for delivering a unique and positive client experience, we want to talk to you!

WE OFFER:

• Health, Dental, Medical
• 401K
• Paid Time Off

RESPONSIBILITIES:

• Work with clients in a one-on-one relationship
• Use DMS systems to create repair orders and verify client information
• Monitor the progress of each vehicle throughout the day and update clients frequently
• Verify that final invoices are correct and complete
• Explain all completed work and charges to clients

REQUIREMENTS:

• Exceptional Customer Satisfaction is a plus!
• Previous experience as a Service Advisor, Assistant Lane Manager, or Service Consultant is required
• Above-average energy level
• A desire for a long-term career with a growing organization
• Personal and professional integrity

About the Dealership

Mills Auto Group has experienced rapid growth in the automotive industry. Family-owned and operated for the past 13 years, we have expanded from 1 to 20 stores. Most of our dedicated and motivated leaders have been with us since the beginning, many starting in entry-level roles. We value employee growth and often promote from within.

In addition to career development, at Mills Auto Group, you are recognized for your accomplishments. We host quarterly and yearly employee appreciation events. We participate in Degrees at Work and fund our employees’ college education. We encourage involvement in our community outside of work, supporting organizations like the Boys and Girls Club, Wounded Warriors, and Future Leaders. There are always opportunities for our employees to give back to the community.