Experienced Service Advisor (Toyota NK)

Nucar Southern New England; North Kingstown (RI); On-site; USD 40,000 - 60,000; Full time

Job summary

Nucar Toyota of North Kingstown is hiring a Service Advisor to support customers in their automotive service needs. This role requires strong knowledge of industry standards, excellent customer service skills, and the ability to provide informed advice on vehicle repairs and part options. Joining Nucar means being part of a company that values growth, offers comprehensive training, and provides competitive benefits.

Benefits

Medical, Dental, Vision Coverage

Life Insurance

Short & Long-Term Disability Insurance

Employee Referral Bonus

Longevity Bonus

Paid Vacations

Paid Holidays

401K with Company Contribution

Qualifications

• Extensive knowledge of automotive industry and parts required.
• Previous service or advising experience is preferred.

Responsibilities

• Greet customers upon arrival at the service center.
• Consult with customers regarding necessary vehicle repairs.
• Educate customers about aftermarket and OE part options.

Skills

Knowledge of automotive industry

Customer service

Communication

Education

High School Diploma or equivalent

Job description

Nucar Toyota of North Kingstown is seeking a knowledgeable Service Advisor to work one-on-one with our customers, advising them on available service options and parts when their vehicles need repairs. This role will require a personable disposition as well as the development of extensive product knowledge in order to best serve all of our customers with a friendly smile and honest guidance. Nucar offers in-house training and support as well as competitive compensation and benefits packages.

Job Responsibilities:

• Greet customers when they arrive at the service center
• Consult with customers and mechanics regarding necessary vehicle repairs to ensure they are provided with the safest course of action tailored to their needs
• Educate customers with in-depth information about available aftermarket and OE (original equipment manufacturer) part options
• Answer questions about service outcome, maintain process transparency
• Inform customers about warranty protections and potential cost savings
• Help customers make informed decision between trading in a car or repairing it through our shop
• Manage and oversee the service center's workflow and scheduling

Education and/or Experience:

• High School Diploma or equivalent required
• Extensive knowledge of automotive industry and parts required
• Previous service or advising experience is preferred

Nucar is dedicated to ensuring a positive growth experience for employees. We offer a competitive benefits package that includes:

• Medical, Dental, Vision Coverage
• Life Insurance
• Short & Long-Term Disability Insurance
• Employee Referral Bonus, Longevity Bonus
• Paid Vacations, Paid Holidays, & 401K with Company Contribution

We are excited about meeting you!

Nucar is a drug free, Equal Opportunity Employer