Tow Truck Operator — Full-Time with PTO & 401(k) Match

RB Global Inc.; Puyallup (WA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k with company match (4%)

15 days PTO per year

Job summary

RB Global is seeking tow truck drivers to provide best-in-class towing services for inbound and outbound transport of light-duty vehicles, including motorcycles and travel trailers. The role requires completing pickups, avoiding damage, and updating customers and the dispatch team with timely status information.

Responsibilities include pre/post-trip inspections, imaging and documentation, and ensuring due dates are met.

Qualifications

• Minimum 1-year towing/transport experience.
• Must be attentive and drive with care.
• Must possess route planning and efficiency skills.
• Ability to deal with hazards and obstructions when presented.
• Customer service skills.
• General mechanical knowledge of trucks and automobiles.
• Detail oriented.
• Excellent written and oral communication skills.
• Possess a valid Class D Drivers License with a clean driving record.
• Willingness to work 12-14hr shifts including weekend and holidays.
• Dispatch experience.
• Outdoors year-round.

Responsibilities

• Safely operate company tow trucks and tow light duty vehicles without causing damage to vehicles in tow.
• Perform pre and post trip inspections to ensure towed vehicles are not damaged.
• Safely tow customer vehicles.
• Perform pre and post trip inspections to ensure tow trucks are in good working order and comply with all safety requirements.
• Collaborate with the IAA Dispatch Team and be a positive influence.
• Provide excellent customer service.
• Record all pickup and delivery events, and capture all necessary information, including images, on the IAA Tow App.
• Verify title information when title pickup is required with the assigned vehicle, and communicate any discrepancies with the IAA Dispatch Team.
• Ensure all assigned tow jobs are completed on, or before, the due date.
• Other duties as assigned per business needs.

Skills

Towing experience

Attentive driving

Route planning

Hazard handling

Customer service

Mechanical knowledge

Detail oriented

Written & oral communication

12–14 hour shifts

Dispatch experience

Outdoor work year-round

Tools

Class D Driver’s License

Job description

RB Global is seeking tow truck drivers to provide best-in-class towing services for inbound and outbound transport of light-duty vehicles, including motorcycles and travel trailers. The role requires completing pickups, avoiding damage, and updating customers and the dispatch team with timely status information.

Responsibilities include pre/post-trip inspections, imaging and documentation, and ensuring due dates are met.