Tow Truck Driver

Ritchie Bros.; Caseyville (IL); On-site; USD 40,000 - 50,000; Full time

Job summary

Ritchie Bros. is looking for reliable tow truck drivers to provide best-in-class towing service. Responsibilities include safely operating tow trucks, vehicle pickups and deliveries, and performing inspections. Candidates must have at least one year of towing experience, a valid Class D Driver's License, and be willing to work variable shifts including weekends.

Detail orientation and strong communication skills are essential. Join us at Ritchie Bros. to be part of a dedicated team ensuring superb service and vehicle safety.

Qualifications

• Minimum 1-year towing/transport experience required.
• Must possess a valid Class D Driver's License with a clean driving record.
• Willingness to work 12-14 hour shifts, including weekends and holidays.

Responsibilities

• Safely operate company tow trucks and tow light duty vehicles.
• Perform pre and post trip inspections to ensure vehicles and trucks are in good working order.
• Provide excellent customer service and communicate effectively.

Skills

Towing transport experience

Customer service skills

Route planning skills

Detail oriented

Excellent communication skills

Job description

Job Description

Tow truck drivers will be responsible for providing best-in-class towing service for RB Global. Drivers are responsible for the inbound and outbound towing of light duty vehicles - including motorcycles, travel trailers, and various other vehicles that can be fixed to a standard ball hitch - for a diversified customer base. The pickup and delivery of vehicles according to Due Dates for all work assigned through the RB Global Dispatch Team is essential. Drivers will provide status updates to customers and dispatchers, and will perform all communication, paperwork, condition reporting, and imaging required, including title verification, as necessary.

Responsibilities

• Safely operate company tow trucks and tow light duty vehicles without causing damage to vehicles in tow
• Perform pre and post trip inspections to ensure towed vehciles are not damaged
• Safely tow customer vehicles
• Perform pre and post trip inspections to ensure tow trucks are in good working order and comply with all safety requirements
• Collaberate with the IAA Dispatch Team and be a positive influence
• Provide excellent customer service
• Record all pickup and delivery events, and capture all necessary information, including images, on the IAA Tow App
• Verify title information when title pickup is required with the assigned vehicle, and communicate any discrepencies with the IAA Dispatch Team
• Ensure all assigned tow jobs are completed on, or before, the due date
• Other duties as assigned per business needs

Qualifications

• Minimum 1-year towing / transport experience
• Must be attentive and drive with care
• Must possess route planning and efficiency skills
• Ability to deal with hazards and obstructions when presented
• Customer service skills
• General mechanical knowledge of trucks and automobiles
• Detail oriented
• Excellent written and oral communication skills
• Possess a valid Class D Drivers License with a clean driving record
• Willingness to work 12-14hr shifts including weekend and holidays
• Dispatch experience
• outdoors year-round