Tow Truck Operator — Outdoor Role + 401k Match + PTO

Ritchie Bros. Auctioneers, Inc.; Puyallup (WA); On-site; USD 30,000 - 47,000; Full time

Job summary

RB Global is hiring tow truck drivers to provide best-in-class towing services for inbound and outbound movements of light-duty vehicles, including motorcycles and trailers. You will manage pickups/deliveries per due dates, update customers and dispatchers, and document all required information with images and title verification as needed.

Responsibilities include safe operation, pre/post-trip inspections, and collaboration with the IAA Dispatch Team, while delivering excellent customer service.

Qualifications

• Minimum 1 year towing/transport experience.
• Must be attentive and drive with care.
• Must possess route planning and efficiency skills.
• Ability to deal with hazards and obstructions.
• Customer service skills.
• General mechanical knowledge of trucks and automobiles.
• Detail oriented.
• Excellent written and oral communication skills.
• Possess a valid Class D Drivers License with a clean driving record.
• Willingness to work 12-14hr shifts including weekend and holidays.
• Dispatch experience.
• Outdoors year-round.

Responsibilities

• Safely operate company tow trucks and tow light duty vehicles without causing damage to vehicles in tow.
• Perform pre- and post-trip inspections to ensure towed vehicles are not damaged.
• Safely tow customer vehicles.
• Perform pre- and post-trip inspections to ensure tow trucks are in good working order and comply with safety requirements.
• Collaborate with the IAA Dispatch Team and be a positive influence.
• Provide excellent customer service.
• Record all pickup and delivery events, and capture all necessary information, including images, on the IAA Tow App.
• Verify title information when title pickup is required with the assigned vehicle, and communicate any discrepancies with the IAA Dispatch Team.
• Ensure all assigned tow jobs are completed on, or before, the due date.
• Other duties as assigned per business needs.

Skills

Towing experience

Route planning

Customer service

Mechanical knowledge

Attention to detail

Communication skills

Clean driving record

Shift work

Dispatch experience

Outdoor work

Job description

RB Global is hiring tow truck drivers to provide best-in-class towing services for inbound and outbound movements of light-duty vehicles, including motorcycles and trailers. You will manage pickups/deliveries per due dates, update customers and dispatchers, and document all required information with images and title verification as needed.

Responsibilities include safe operation, pre/post-trip inspections, and collaboration with the IAA Dispatch Team, while delivering excellent customer service.