Tow Truck Operator – Dispatch-Savvy & Customer-Focused

RB Global Inc.; Louisiana; Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Job summary

IAA Holdings, LLC in the United States is seeking tow truck drivers to provide best-in-class towing service for RB Global. Drivers handle inbound/outbound towing of light duty vehicles, motorcycles, trailers, and more, following due dates assigned by the Dispatch Team.

You will perform pre/post-trip inspections, update customers, record events in the IAA Tow App, and ensure compliance with safety requirements.

Qualifications

• Minimum 1-year towing/transport experience.
• Must be attentive and drive with care.
• Must possess route planning and efficiency skills.
• Ability to deal with hazards and obstructions when presented.
• Customer service skills.
• General mechanical knowledge of trucks and automobiles.
• Detail oriented.
• Excellent written and oral communication skills.
• Possess a valid Class D Drivers License with a clean driving record
• Willingness to work 12-14hr shifts including weekend and holidays
• Dispatch experience
• outdoors year-round

Responsibilities

• Safely operate company tow trucks and tow light duty vehicles without causing damage to vehicles in tow.
• Perform pre and post trip inspections to ensure towed vehicles are not damaged.
• Safely tow customer vehicles.
• Perform pre and post trip inspections to ensure tow trucks are in good working order and comply with all safety requirements.
• Collaborate with the IAA Dispatch Team and be a positive influence.
• Provide excellent customer service.
• Record all pickup and delivery events, and capture all necessary information, including images, on the IAA Tow App.
• Verify title information when title pickup is required with the assigned vehicle, and communicate any discrepancies with the IAA Dispatch Team.
• Ensure all assigned tow jobs are completed on, or before, the due date.
• Other duties as assigned per business needs.

Skills

1 year towing experience

Route planning

Customer service

Attention to detail

Communication skills

Licensed Class D

Safety awareness

Job description

IAA Holdings, LLC in the United States is seeking tow truck drivers to provide best-in-class towing service for RB Global. Drivers handle inbound/outbound towing of light duty vehicles, motorcycles, trailers, and more, following due dates assigned by the Dispatch Team.

You will perform pre/post-trip inspections, update customers, record events in the IAA Tow App, and ensure compliance with safety requirements.