Tow Truck Driver

Penske Automotive Group; Wilmington (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Driver to ensure customers receive a seamless transportation experience while their vehicles are serviced. This role involves safely driving customers to their destinations, maintaining a professional demeanor, and ensuring vehicles are clean and well-kept. The ideal candidate will possess excellent communication and customer service skills, along with a valid driver's license. If you thrive in a fast-paced environment and enjoy interacting with a diverse clientele, this is the perfect opportunity for you to make a positive impact.

Qualifications

• Valid driver's license required.
• Ability to work independently and follow instructions.

Responsibilities

• Drive customers to and from their homes or offices.
• Maintain a timely shuttle route and assist customers as needed.
• Perform general cleanup and maintenance of assigned vehicles.

Skills

Safe Driving

Communication Skills

Customer Service Skills

Basic Math Skills

Attention to Detail

Education

High School Diploma or equivalent

Job description

Job Overview

Summary/Objective

The Driver provides customers with a positive service experience by driving them to, or picking them up from, their homes or offices while service is being performed on their vehicles.

Essential Functions

Greets customers in a friendly and professional manner

Drives customers to their homes or places of business and picks them up after their vehicle is repaired

Uses good judgment and safe driving skills at all times

Keeps a timely shuttle route and advises customer of time of departure and arrival

Assists customers in getting in and out of vehicles

Operates radio or similar device to communicate with dealership or other vehicles to report disruption of service

Keeps a record of trips including names of passengers and destination or pick-up point

Notifies Dispatcher or Service Manager of any servicing the shuttle vehicle may require, such as oil changes, tires, cleaning, and general maintenance

Performs general cleanup of assigned vehicles, included but not limited to dusting, vacuuming, wiping, and rinsing

Keeps assigned vehicles neat and organized

Fills vehicle with fuel

Operates all tools and equipment in a safe manner

Uses proper eye, hand, and body protection when using products that require protection

Understands and follows work rules and procedures

Follows all attendance and punctuality standards with adherences to timekeeping standards including recording time of arrival, departure, and all breaks.

Follows lawful directions from supervisors

Upholds the company's non-disclosure and confidentiality policies and agreements

Attends company meetings as required

Works evening, weekend, and holiday work hours as required

Maintains a professional appearance and a neat work area in accordance with company policy

Other duties as assigned

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEO Statement

The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.

Requirements

Competencies

Able to safely drive vehicles

Good communication skills

Good customer services skills

Ability to perform basic math

Ability to understand and follow work rules and procedure

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

Ability to interact well with others

Exceptional attention to detail

Works well in a team environment

Able to work will with a diverse group of people

Work Environment/ Physical Demands

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Medium Work- lifting, pulling or pushing up to 50 pounds occasionally, or up to 20 pounds of force frequently, or 10 pounds of constantly as required to move objects

This position requires the ability to stand, sit, crawl, climb, stoop, kneel, reach, and grasp

This position requires the ability to talk and hear

This position works in a covered area but will also work outside at times and could experience heat and cold, hazards and noise

Position Type/Expected Hours of Work

Standard Business Hours with ability to work nights, weekends, and holidays as required

NoBreak;

Required Education and Experience

High School Diploma or equivalent; three months or more related experience and/or training; or equivalent combination of education and experience.

Preferred Education and Experience

High School Diploma or equivalent; six months or more of related experience and/or training; or equivalent combination of education and experience.

Additional Eligibility Qualifications (Certification/Licenses/Registrations)

Valid driver's license

Ability to meet insurance requirements for driving positions

Safety Sensitive Position

The essential functions of this position require a person to work with hazardous or flammable materials; AND/OR to complete tasks in which a lapse of attention could result in injury, including without limitation the operating, repairing, maintaining, or monitoring of heavy equipment, machinery, or motor vehicles.

Dealership Name

Porsche Wilmington

_____________________

4920 New Centre Dr, Wilmington, North Carolina 28403

Internal Job ID

Driver-712805