Tour Receptionist: Hospitality Sales & Guest Experience

Holiday Inn Club Vacations Incorporated; Myrtle Beach (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Holiday Inn Club Vacations Incorporated is seeking a Sales Support Associate in Myrtle Beach to ensure smooth check-in and departure processes for the sales and marketing department. You will support gifting, sales reception, and F&B operations while delivering a quality guest experience.

The role requires strong computer and telephone skills, proficiency with MS Word, Excel, PowerPoint, and the Internet, and a solid commitment to customer service. Weekend and holiday work is required.

Qualifications

• Excellent computer and telephone skills.
• Proficient in Internet, MS Word, PowerPoint and Excel.
• Strong customer service skills.
• Ability to prioritize, organize and delegate.

Responsibilities

• Performs all check-in and departure procedures for the designated sales and marketing department.
• Achieves personal and departmental objectives as directed by the Manager of Sales & Marketing Services.
• Verifies marketing qualifications for proper tour assignments to ensure accuracy.
• Prepares and distributes departmental reporting upon management approval.
• Executes the gifting process for the designated sales and marketing areas.

Skills

Customer service

MS Word

PowerPoint

Excel

Communication skills

Team player

Attention to detail

Judgment

Interpersonal skills

Weekend availability

Verbal and written communication

Education

GED or better

High School Diploma or better

Job description

Holiday Inn Club Vacations Incorporated is seeking a Sales Support Associate in Myrtle Beach to ensure smooth check-in and departure processes for the sales and marketing department. You will support gifting, sales reception, and F&B operations while delivering a quality guest experience.

The role requires strong computer and telephone skills, proficiency with MS Word, Excel, PowerPoint, and the Internet, and a solid commitment to customer service. Weekend and holiday work is required.