Tour Receptionist / Sales Support Associate $16 Per Hour

Holiday Inn Club Vacations Incorporated; Myrtle Beach (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Holiday Inn Club Vacations Incorporated is seeking a Sales Support Associate in Myrtle Beach to ensure smooth check-in and departure processes for the sales and marketing department. You will support gifting, sales reception, and F&B operations while delivering a quality guest experience.

The role requires strong computer and telephone skills, proficiency with MS Word, Excel, PowerPoint, and the Internet, and a solid commitment to customer service. Weekend and holiday work is required.

Qualifications

• Excellent computer and telephone skills.
• Proficient in Internet, MS Word, PowerPoint and Excel.
• Strong customer service skills.
• Ability to prioritize, organize and delegate.

Responsibilities

• Performs all check-in and departure procedures for the designated sales and marketing department.
• Achieves personal and departmental objectives as directed by the Manager of Sales & Marketing Services.
• Verifies marketing qualifications for proper tour assignments to ensure accuracy.
• Prepares and distributes departmental reporting upon management approval.
• Executes the gifting process for the designated sales and marketing areas.

Skills

Customer service

MS Word

PowerPoint

Excel

Communication skills

Team player

Attention to detail

Judgment

Interpersonal skills

Weekend availability

Verbal and written communication

Education

GED or better

High School Diploma or better

Job description

Job Category : Sales & Marketing

Requisition Number : TOURR022037

• Full-Time

Locations

Showing 1 location

Description

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

The Sales Support Associate is to ensure that the Resort Tour Reception, Gifting, Sales F&B and Sales Receptionist job functions are performed in a professional and organized manner while providing a quality experience for our guests.

ESSENTIAL DUTIES AND TASKS:

Performs all elements of the check-in and departure process for the designated sales and marketing department.

• Achieves personal and departmental written objectives by the Manager of Sales & Marketing Services
• Ensures check-in accuracy by verifying marketing qualifications for proper tour assignments
• Prepare and distribute all departmental reporting upon management’s approval
• Executes the gifting process for the designated sales and marketing areas

QUALIFICATIONS:

• Excellent computer and telephone skills.
• Proficient in use of Internet, MS Word, PowerPoint and Excel.
• Strong commitment and execution of customer service skills.
• Able to priorities, organize and delegate assignment with ease.
• Strong work ethic.
• Excellent verbal and written communication skills are essential for success.
• Possess well-developed judgment, interpersonal and communication skills.
• Attention to details and analytical as well as creative approach to tasks.
• Participates in proactive team efforts to achieve departmental and company goals.
• Carries out any reasonable request by management
• Ability to work weekends and holidays

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Team Player

Works well as a member of a group

Education

Preferred

GED or better.

High School Diploma or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.