Total Loss Claims Advocate (Auto & Property)

Farm Bureau Financial Services; West Des Moines (IA); On-site; USD 55,000 - 75,000; Full time

Job summary

Farm Bureau Financial Services is seeking a Total Loss Specialist to evaluate, negotiate and settle auto total loss claims. You will work with appraisers, rental facilities, body shops and salvage vendors, maintaining diaries and inventories while complying with state regulations.

The role requires experience with material damage claims, a college degree or equivalent experience, and excellent communication and organizational skills. Strong PC skills (Outlook, Word, Excel) are preferred.

Qualifications

• Experience with material damage claims including auto, boats, motorcycles, and recreational equipment.

Responsibilities

• Evaluate, negotiate and settle assigned auto total loss claims with client/members and claimants.

Skills

Material damage claims

Attention to detail

Customer service

Oral and written communication

Interpersonal skills

Analytical ability

Organizational skills

Education

College degree or equivalent experience

Tools

Outlook

Microsoft Word

Excel

Job description

Farm Bureau Financial Services is seeking a Total Loss Specialist to evaluate, negotiate and settle auto total loss claims. You will work with appraisers, rental facilities, body shops and salvage vendors, maintaining diaries and inventories while complying with state regulations.

The role requires experience with material damage claims, a college degree or equivalent experience, and excellent communication and organizational skills. Strong PC skills (Outlook, Word, Excel) are preferred.