Total Loss Auto Adjuster

Shelter Insurance Co.; Little Rock (AR); On-site; USD 32,000 - 40,000; Full time

Job summary

Shelter Insurance Co. is seeking a Total Loss Auto Adjuster in Little Rock, AR. The role analyzes, evaluates, and settles automobile total loss claims, determining value and negotiating settlements within authority and procedures.

The position may involve catastrophe auto-loss duties. Strong analytical, negotiation, and customer service skills are essential, with training in policy coverage interpretation and auto estimating software.

Qualifications

• Analytical, organizational, and decision-making skills are required.
• Superior negotiation, communication, and customer service skills are required.
• Ability to learn on-the-job and through claims training.

Responsibilities

• Analyze, evaluate, and settle auto total loss claims.

Skills

Analytical skills

Negotiation

Customer service

Decision-making

Organizational skills

Learning on the job

Motor vehicle estimating

Tech proficiency

Tools

Automobile estimating software

Word processing software

Internet research

Job description

A company built to serve you. It's your career, Shelter it!Total Loss Auto Adjuster$23.27 - $28.84 / hourJob Level: Individual ContributorShelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands. Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.What You Will Be Doing:The Total Loss Auto Adjuster analyzes, evaluates, and settles insurance claims involving automobile material damage losses. Determines value of the physical damage claim and negotiates settlements within prescribed limits of authority, in accordance with established procedures and consistent with legal and contractual obligations. May be assigned duties regarding catastrophe teams for auto losses. Required to evaluate and settle auto total loss claims.Consumer Reports may be ordered on final candidate.What We're Looking For:Requires excellent analytical, organizational, and decision-making skills.Superior skills in negotiation, communication and customer service are required.Ability to learn on-the-job and through claims training courses of insurance policy coverage analysis and interpretation, and motor vehicle estimating.Must exhibit strong skills in technology to include keyboarding and familiarity with word processing software, electronic communications, automobile estimating software, and internet research capabilities.Requires good basic but advancing knowledge of automobile repair.Will be required to acquire and maintain state licenses as applicable.A minimum of two years general business experience is preferred in an insurance setting, demonstrating experience in organization, communication, negotiation, and decision-making.Ability to perform the essential functions of the position, with or without a reasonable accommodation.Shelter's uncompromising commitment to excellence doesn't stop with our customers. We recognize our employees are what make us a premier organization in the insurance industry. Shelter Employees enjoy such benefits as:Health, Dental, Voluntary Vision and Prescription Drug InsuranceSavings and Profit Sharing 401(k)Paid Time Off for Sick and Personal Leave, Vacation and HolidaysVitality Wellness Program\"Dress for Your Day\" Dress CodeFlexible SchedulingAnd much more!#IND1#If interested, please apply by:11/23/2026