Catastrophe Claims Supervisor

Shelter Mutual Insurance Company; Lexington (KY); On-site; USD 69,000 - 89,000; Full time

Benefits offered by this job

Health

Dental

Vision Insurance

401(k) Savings and Profit Sharing

Paid Time Off

Vacation and Holidays

Wellness program

Dress code flexibility

Job summary

Shelter Insurance Co. in Lexington, KY, seeks a Catastrophe Claims Supervisor. The role leads weather-related and catastrophe claims, supervises staff, and ensures compliance with policy provisions and state laws.

You will coordinate and supervise teams, assign claims to independent adjusters, and drive ongoing staff development. The ideal candidate has at least three years in claims adjusting, strong leadership and communication skills, and the ability to obtain adjuster licenses in relevant

Qualifications

• Three years of claims adjusting experience with strong organization and decision-making.
• Experience applying insurance policy provisions and coverages.
• Ability to obtain adjuster licenses in operating states.

Responsibilities

• Coordinate and supervise personnel handling catastrophe claims.
• Monitor claim files to ensure policy compliance and legal obligations.
• Assign claims to independent adjusters and oversee their work.
• Select, train, and develop supervised staff.
• Maintain knowledge of policy provisions and state claims laws.
• Oversee catastrophe response team activities and operations.
• Support training and use of departmental tools.

Skills

Leadership

Communication

Claims adjusting experience

Analytical skills

Education

Associate in Claims coursework

Basic Claims Schools

Job description

Catastrophe Claims Supervisor

$69,264-$88,645 minimum starting pay

Job Level: Supervisor

What You Will Be Doing:

• Coordinates and supervises personnel handling weather-related and catastrophe claims.
• Monitors and reviews claim files to ensure proper handling of policy provisions, procedures and legal obligations.
• Assign claims to independent adjusters and oversee their processing.
• Selects, trains, and develops supervised personnel.
• Maintains current knowledge of policy provisions, company procedures, and state laws governing claims.
• Will be assigned responsibilities for supervision of catastrophe response teams and operations.
• Supports compliance with the innovation training and departmental tools.

What We're Looking For:

• Superior leadership and communication skills, both oral and written, are required.
• Insurance knowledge acquired by attending Shelter's Basic Claims Schools and successful completion of Associate of Claims coursework or equivalent developmental training in another insurance environment is typically required.
• Minimum of three years successful experience in claims adjusting, demonstrating superior organization, communication, and decision-making skills, as well as thorough knowledge of claims procedures, insurance policies, and coverages, is typically required.
• Ability to comprehend and apply insurance policies, claims laws, and management reports is required.
• Ability to acquire adjuster license in states of operation, as required.
• Completion of Associate in Claims coursework is preferred.
• Thorough knowledge of insurance claims operations, specifically Shelter's policies and claims procedures, is strongly preferred.
• Must acquire and maintain adjuster license in states of operation.
• Ability to travel as required; may be up to 30%.
• Ability to perform essential functions of the job, with or without a reasonable accommodation.

Shelter Employees enjoy such benefits as:

• Health
• Dental
• Voluntary Vision and Prescription Drug Insurance
• Savings and Profit Sharing 401(k)
• Paid Time Off for Sick and Personal Leave
• Vacation and Holidays
• Vitality Wellness Program 'Dress for Your Day' Dress Code Flexible Scheduling And much more!

Involvement Within Our Communities Financial Strength & Stability Benefits

The Shelter Insurance® group of companies is a leader in the insurance industry, providing customers with exceptional insurance and financial products and services. Since opening our doors in 1946, we have become one of the most successful and financially-sound, super-regional insurance groups in the country. We provide a variety of insurance options for our customers including auto, home, life and business insurance. We SHELTER what matters most – delivering protection, value, and peace of mind.

At Shelter Insurance, we value, celebrate, and invest in people. With over 75 years of success, we have built a strong foundation rooted in doing the right thing and making progress that truly matters - for our employees, our customers, and our communities. Our employees are the backbone of our success, which is why we are committed to fostering an inclusive environment, offering competitive benefits and meaningful opportunities for growth and development. We strive to honor our legacy, while innovating for a future full of opportunities.

Shelter has a purpose driven culture that centers on:

This is your opportunity to be a part of an incredible company with people who encourage you and will help you grow personally and professionally. We champion diversity and strive to provide opportunities. Our family-oriented culture is one that promotes inclusion and positivity. Together we have achieved the winner of the Award for Best Places to Work since 2017!

Shelter Insurance is proud to be Equal Opportunity Employers committed to creating a diverse and inclusive workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or other legally protected classifications.

If you have a disability and require reasonable accommodations for any part of the selection process, we're here to help you out.