Claims Adjuster - Total Loss & Client Recovery

Allied Solutions, LLC; United States; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Company-paid life and disability

401(k) with company match

Three weeks PTO by end of year 1

Job summary

Allied Solutions, LLC is seeking a Total Loss & Subrogation professional responsible for verifying coverage, evaluating damage, and estimating total loss valuations under mid-level supervision to ensure fast, fair, and easy claim settlements while maintaining client satisfaction.

The role involves reviewing settlement offers, drafting correspondence, documenting claims, and coordinating with outside carriers. Candidates should have 1–2 years of related experience and a related degree preferred.

Qualifications

• High school diploma required.
• Bachelor’s degree preferred.
• 1–2 years of directly related work experience required.

Responsibilities

• Review total loss settlement offers or claim payments to verify accuracy.
• Draft and send correspondence to applicable party.
• Document claims through active listening and use of data to investigate and assess claim coverage, damage, and total loss valuations.
• Summarize valuation and coverage decisions before negotiating and settling with outside carriers and providers.
• Process letter of guarantee in accordance with all client service level agreements.
• Communicate empathetically with clients on all claims, including complex claims that don’t warrant pursuit.
• Researches and responds to complex customer communications, concerns, conflicts, or issues.
• Problem solving and contributing to overall team goals by offering suggestions, providing support, and sharing ideas.
• Will answer any direct client inquiries as received in a timely fashion; may interact directly with a client for day-to-day workflows or training.

Education

High school diploma

Bachelor’s degree

Job description

The adjusting function of the Total Loss and Subrogation units is responsible for verifying coverage, evaluating damage, estimating total loss valuations ensuring maximum indemnification to client insureds. Under mid-level supervision, this position is responsible for investigating, negotiating and settling auto damage, total loss, or GAP claims. This individual is responsible for delivering a claim service that is fast, fair, and easy to ensure client retention, and maintaining client satisfaction, throughout the claim and settlement process.

Job Duties and Responsibilities

• Review total loss settlement offer or claim payment to verify accuracy;
• draft and send out correspondence to applicable party;
• Document claims through active listening and use of data to investigate and assess claim coverage, damage, and total loss valuations;
• Summarize valuation and coverage decisions before negotiating and settling with outside carriers and providers;
• Process letter of guarantee in accordance with all client service level agreements;
• Communicate empathetically with clients on all claims, including complex claims that don’t warrant pursuit;
• Researches and responds to complex customer communications, concerns, conflicts, or issues;
• Problem solving and contributing to overall team goals by offering suggestions, providing support, and sharing ideas;
• Will answer any direct client inquiries as received in a timely fashion. This may include questions about recovery, insurance and title situations, cycle times, etc. This may also include participation in team phone call monitoring. May interact directly with a client as it relates to day-to-day operational workflows or as stipulated by a client; Assist in client related implementation and training as needed.

Qualifications

• High school diploma required
• Bachelor’s degree preferred
• 1-2 years of directly related work experience required

Compensation and Benefits

• medical, dental and vision insurance coverage
• 100% company-paid life and disability coverage
• 401k options with company match
• three weeks PTO by the end of the first year
• and much more

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Company Overview

Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization. Headquartered in Carmel, Indiana, Allied Solutions maintains several offices across the country and is a wholly owned and independently operated subsidiary of Securian Financial Group.

We are committed to fostering a collaborative and respectful workplace where new ideas are encouraged, accomplishments are celebrated, and every team member is empowered to make a meaningful impact. Whether serving our clients, supporting our communities or working together to solve complex challenges, we strive to create an environment where employees can thrive and build rewarding careers.

Allied Solutions’ commitment to its employees, clients and communities has earned national and industry recognition, including being named one of Newsweek’s America’s Greatest Places in Financial Services in 2026, receiving BenchmarkPortal’s Center of Excellence designation in 2025 and earning the United Way of Central Indiana’s Spirit United Award in 2022.

Recruiting Details

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