Catastrophe Claims Supervisor

Shelter Insurance Companies; Lexington (KY); On-site; USD 69,000 - 89,000; Full time

Benefits offered by this job

Health Insurance

401(k) with Profit Sharing

Paid Time Off

Wellness Program

Dress Code

Job summary

Shelter Insurance Companies is seeking a Catastrophe Claims Supervisor in Kentucky to coordinate and supervise weather-related and catastrophe claims. You will oversee independent adjusters, train staff, and ensure compliance with policy provisions, procedures, and state laws.

This role requires strong leadership and claims domain expertise. Responsibilities include supervising catastrophe response teams, maintaining current procedures knowledge, and supporting departmental training tools.

Qualifications

• Superior leadership and communication skills are required.
• Insurance knowledge gained through Shelter's training or equivalent coursework is typically required.
• Minimum of three years of claims adjusting experience with strong organization and decision-making skills.
• Ability to understand and apply insurance policies, claims laws, and management reports.
• Must be able to acquire an adjuster license in operating states.
• Completion of Associate in Claims coursework is preferred.
• Thorough knowledge of Shelter's claims operations and procedures is strongly preferred.

Responsibilities

• Coordinates and supervises personnel handling weather-related and catastrophe claims.
• Monitors and reviews claim files to ensure proper handling of policy provisions and procedures.
• Assigns claims to independent adjusters and oversees their processing.
• Selects, trains, and develops supervised personnel.
• Maintains knowledge of policy provisions, company procedures and state laws governing claims.
• Leads catastrophe response supervision and related operations.
• Supports compliance with training and departmental tools.

Skills

Leadership

Communication

Insurance knowledge

Licensure readiness

Education

Associate in Claims coursework

Job description

Catastrophe Claims Supervisor

A company built to serve you. It's your career, Shelter it!

Catastrophe Claims Supervisor

$69,264-$88,645 minimum starting pay

Job Level: Supervisor

Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands. Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.

What You Will Be Doing

Coordinates and supervises personnel handling weather-related and catastrophe claims. Monitors and reviews claim files to ensure proper handling of policy provisions, procedures and legal obligations. Assign claims to independent adjusters and oversee their processing. Selects, trains, and develops supervised personnel. Maintains current knowledge of policy provisions, company procedures, and state laws governing claims. Will be assigned responsibilities for supervision of catastrophe response teams and operations. Supports compliance with the innovation training and departmental tools.

What We're Looking For

• Superior leadership and communication skills, both oral and written, are required.
• Insurance knowledge acquired by attending Shelter's Basic Claims Schools and successful completion of Associate of Claims coursework or equivalent developmental training in another insurance environment is typically required.
• Minimum of three years successful experience in claims adjusting, demonstrating superior organization, communication, and decision-making skills, as well as thorough knowledge of claims procedures, insurance policies, and coverages, is typically required.
• Ability to comprehend and apply insurance policies, claims laws, and management reports is required.
• Ability to acquire adjuster license in states of operation, as required.
• Completion of Associate in Claims coursework is preferred.
• Thorough knowledge of insurance claims operations, specifically Shelter's policies and claims procedures, is strongly preferred.
• Must acquire and maintain adjuster license in states of operation.
• Ability to travel as required; may be up to 30%.
• Ability to perform essential functions of the job, with or without a reasonable accommodation.

Benefits

• Health, Dental, Voluntary Vision and Prescription Drug Insurance
• Savings and Profit Sharing 401(k)
• Paid Time Off for Sick and Personal Leave, Vacation and Holidays
• Vitality Wellness Program
• "Dress for Your Day" Dress Code
• Flexible Scheduling
• And much more!