Top Secret IT Support Specialist – On-Site at Quantico

AnaVation

Quantico (VA, MD)

On-site

USD 52,000 - 72,000

Full time

10 days ago
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Benefits offered by this job

Medical insurance
Dental insurance
Disability insurance
Vision insurance
401k matching
Paid leave

Job summary

AnaVation is seeking an IT Support Specialist to join our team in Quantico, VA to support a wide range of IT-focused tasks. You will provide superior customer service and guide users through configurations and troubleshooting to resolve issues efficiently.

The role includes helpdesk, hardware, network, and security responsibilities, with on-site work at the Quantico location. Qualified candidates have an Associate degree in CS or related field, 2+ years IT experience, and an active Top Secret

Qualifications

  • Associate degree in CS or related technical discipline or equivalent combination of education and experience.
  • 2 years of IT experience or more.
  • Active Top Secret clearance with CI polygraph required.

Responsibilities

  • Helpdesk & Technical Support: resolve end-user tickets and assist with setups.
  • Hardware & Software Maintenance: install, configure, and update workstations andOS/软件.
  • Network & Infrastructure Support: monitor LAN, Wi-Fi, routers, and switches.
  • Security & Backups: enforce basic cybersecurity measures and run data backups.
  • Asset & Vendor Management: track IT inventory and coordinate with external vendors.

Skills

Customer service
IT support
Networking
Hardware troubleshooting
Windows/macOS/Linux

Education

Associate degree in CS

Job description

AnaVation is seeking an IT Support Specialist to join our team in Quantico, VA to support a wide range of IT-focused tasks. You will provide superior customer service and guide users through configurations and troubleshooting to resolve issues efficiently.

The role includes helpdesk, hardware, network, and security responsibilities, with on-site work at the Quantico location. Qualified candidates have an Associate degree in CS or related field, 2+ years IT experience, and an active Top Secret

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