Tools Sales Pro: Customer Close & Service

Lowe's Companies, Inc.; Coon Rapids (MN); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) match

Associate discount

Track to the Trades

Job summary

Lowe's Companies, Inc. in Minnesota (Coon Rapids) is seeking a Customer Service Associate to welcome customers, help them find products, and ensure a smooth checkout experience.

You will work in store departments, assist with locating merchandise, load items, and resolve customer questions while representing Lowe's values and commitment to service. The role offers part-time opportunities and the chance to grow with a Fortune 50 home improvement company.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer skills

Retail technology experience

Basic math & literacy

Customer service mindset

Lifting 25 lbs

Tools

Smartphones

Tablets

Job description

Lowe's Companies, Inc. in Minnesota (Coon Rapids) is seeking a Customer Service Associate to welcome customers, help them find products, and ensure a smooth checkout experience.

You will work in store departments, assist with locating merchandise, load items, and resolve customer questions while representing Lowe's values and commitment to service. The role offers part-time opportunities and the chance to grow with a Fortune 50 home improvement company.