Home Improvement Customer Service Pro

Lowe's Companies, Inc.; Coon Rapids (MN); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance program

401(k) matching

Employee Stock Purchase Program

Associate discount

Job summary

Lowe’s Companies, Inc. is seeking a Customer Service Associate in Minnesota to warmly welcome customers and help them find the right products for home improvement needs. You will answer questions, locate merchandise, and ensure timely deliveries while supporting multiple departments as needed.

This role emphasizes friendly service, product knowledge, and cross-functional training, with a focus on meeting customer expectations and maintaining store standards daily.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail tech usage

Basic math

Stamina

Lifting 25 lbs

Job description

Lowe’s Companies, Inc. is seeking a Customer Service Associate in Minnesota to warmly welcome customers and help them find the right products for home improvement needs. You will answer questions, locate merchandise, and ensure timely deliveries while supporting multiple departments as needed.

This role emphasizes friendly service, product knowledge, and cross-functional training, with a focus on meeting customer expectations and maintaining store standards daily.