Tools Sales Associate: Customer-Focused Closing

Lowe's Companies, Inc.

New Lenox (IL)

On-site

USD 21,000 - 23,000

Part time

2 days ago
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Benefits offered by this job

Health insurance options
Tuition assistance program
401(k) with company match
Employee Stock Purchase Program
20% Associate Discount

Job summary

Lowe's Companies, Inc. is seeking a Customer Service Associate to welcome customers and help them find the right products for their home improvement needs. You will engage with customers throughout the day, assist with locating and selecting items, and ensure customer satisfaction.

The role requires basic computer and retail tech familiarity, physical ability to stand and lift up to 25 lbs, and a willingness to learn across departments. Various benefits and flexible scheduling are offered.

Qualifications

  • Experience using a computer to input, access, modify, or output information.
  • Experience with common retail technology such as smartphones and tablets.
  • Reading, writing, and performing basic arithmetic.

Responsibilities

  • Welcome customers and deliver friendly, professional service.
  • Assist customers in locating and handling merchandise.
  • Stock merchandise by replenishing shelves as needed.
  • Process orders and deliveries accurately for on-time fulfillment.
  • Cross-train in other store areas to improve customer service.
  • Prepare department merchandise per customer needs (e.g., paint, pipes, wood, drywall, blinds).
  • Guide customers through shopping or checkout.

Skills

Customer service
Computer skills
Retail technology familiarity
Basic math
Physical stamina

Tools

Smartphones
Tablets

Job description

Lowe's Companies, Inc. is seeking a Customer Service Associate to welcome customers and help them find the right products for their home improvement needs. You will engage with customers throughout the day, assist with locating and selecting items, and ensure customer satisfaction.

The role requires basic computer and retail tech familiarity, physical ability to stand and lift up to 25 lbs, and a willingness to learn across departments. Various benefits and flexible scheduling are offered.

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