Tool Service Technician

1001 United Rentals (N A), Inc; Portland (OR); On-site; USD 30,000 - 44,000; Full time

Job summary

United Rentals, Inc. in Portland, OR seeks a Tool Service Technician (Service Tech II) to perform maintenance and minor repairs on specialty tools, with a strong emphasis on safety and quality. You will contribute to service excellence and help customers by ensuring reliable equipment.

The role offers growth within United Rentals’ Service Department, with opportunities to advance as you gain experience and demonstrate technical skills. A strong safety mindset and teamwork are essential.

Qualifications

• High School diploma or equivalent required.
• 1-2 years repairing/maintaining specialty tools and equipment or trade school graduate.
• Demonstrate mechanical aptitude and working knowledge of tools.
• Basic understanding of schematics/diagrams and diagnostic equipment.

Responsibilities

• Perform maintenance check on rental equipment before and after use.
• Report machine condition to management.
• Perform routine repairs on tools with some supervision.
• Perform major repairs under direct supervision of higher level service technicians.
• Recognize and communicate the need for parts and inventory.
• Maintain paperwork/electronic documentation of work performed (work orders).
• Assist with pick-up and delivery of equipment and parts.
• Checkout, familiarize, and demonstrate a wider array of more complex tools for customers.

Skills

Mechanical aptitude

Diagnose equipment

Tool repair

Customer service

Education

High School diploma or equivalent

Tools

Hand tools

Diagnostic equipment

Job description

Great company. Great people. Great opportunities. If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! As a Tool Service Technician (Service Tech II) at United Rentals, you’ll use your skills to perform manual and maintenance tasks as well as minor repairs of specialty tools in a safe and professional manner. Every day, you can improve and challenge yourself, and if you have the desire and ambition, you’ll have the potential to work towards higher level Tech roles in our Service Department. Like every member of our team, we will rely on you to provide exceptional customer service to our customers.

What you'll do

• Perform maintenance check on rental equipment before and after use
• Report machine condition to Management
• Perform routine repairs on Tools with some supervision
• Perform major repairs under direct supervision of higher level service technicians
• Recognize and communicate the need for parts and inventory
• Maintain paperwork/electronic documentation of work performed (work orders) in a complete and timely manner on a daily/job basis
• Assist with pick-up and delivery of equipment & parts
• Checkout, familiarize, and demonstrate a wider array of more complex Tools for customers
• Other duties assigned as needed

Requirements

• High School diploma or equivalent
• 1-2 years of experience repairing/maintaining Specialty Tools and equipment; or trade school graduate
• Demonstrate mechanical aptitude and working knowledge of tools
• Basic understanding of schematics and diagrams
• Basic knowledge of diagnostic equipment
• Must own tools applicable to position
• Valid driver's license with acceptable driving record
• Superior customer service, teamwork and verbal/written communication skills
• Ability to frequently lift items up to 45 lbs.

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

Why join us?

We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That’s why we offer best‑in‑class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation
• Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave
• An inclusive and welcoming culture

Explore our comprehensive U.S. benefit offerings For Canadian benefits, click here

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [e-mail] for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.

Founded in 1997, United Rentals is the largest equipment rental company in the world, with an integrated network of rental locations in North America, Europe, Australia and New Zealand. In North America, the company operates in 49 states, every Canadian province and Puerto Rico.