Tool Service Technician

United Rentals; Phoenix (AZ); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development & PromotionalOpport

Additional Vacation Buy Up Program (US

Early Wage Access through Payactiv (US

Paid Sick Leave

An inclusive and welcoming culture

Job summary

United Rentals is seeking a Tool Service Technician (Service Tech II) in Phoenix to perform maintenance checks, minor repairs, and routine service on specialty tools, ensuring safe and professional operation.

You will report to the Service Department, demonstrate mechanical aptitude, own the necessary tools, and provide excellent customer service while documenting work orders and supporting equipment pickups and deliveries.

Qualifications

• High School diploma or equivalent.
• 1-2 years of experience repairing/maintaining Specialty Tools and equipment; or trade school graduate.
• Demonstrate mechanical aptitude and working knowledge of tools.
• Basic understanding of schematics and diagrams.
• Basic knowledge of diagnostic equipment.
• Must own tools applicable to position.
• Valid driver's license with acceptable driving record.
• Superior customer service, teamwork and verbal/written communication skills.
• Ability to frequently lift items up to 45 lbs.

Responsibilities

• Perform maintenance check on rental equipment before and after use.
• Report machine condition to Management.
• Perform routine repairs on Tools with some supervision.
• Perform major repairs under direct supervision of higher level service technicians.
• Recognize and communicate the need for parts and inventory.
• Maintain paperwork/electronic documentation of work performed (work orders) in a complete and timely manner on a daily/job basis.
• Assist with pick-up and delivery of equipment & parts.
• Checkout, familiarize, and demonstrate a wider array of more complex Tools for customers.
• Other duties assigned as needed.

Skills

Mechanical aptitude

Tool proficiency

Customer service

Teamwork

Communication

Education

High School diploma or equivalent

Tools

Diagnostic equipment

Schematics & diagrams

Own tools

Job description

Great Company. Great People. Great Opportunities. If you’d like the chance to make your mark with the world’s largest equipment rental provider,

come build your future with United Rentals! As a Tool Service Technician (Service Tech II) at United Rentals, you’ll use your skills to perform manual and maintenance tasks as well as minor repairs of specialty tools in a safe and professional manner. Every day, you can improve and challenge yourself, and if you have the desire and ambition, you’ll have the potential to work towards higher level Tech roles in our Service Department. Like every member of our team, we will rely on you to provide exceptional customer service to our customers.

Great Company. Great People. Great Opportunities. If you’d like the chance to make your mark with the world’s largest equipment rental provider,

come build your future with United Rentals! As a Tool Service Technician (Service Tech II) at United Rentals, you’ll use your skills to perform manual and maintenance tasks as well as minor repairs of specialty tools in a safe and professional manner. Every day, you can improve and challenge yourself, and if you have the desire and ambition, you’ll have the potential to work towards higher level Tech roles in our Service Department. Like every member of our team, we will rely on you to provide exceptional customer service to our customers.

What You'll Do

• Perform maintenance check on rental equipment before and after use
• Report machine condition to Management
• Perform routine repairs on Tools with some supervision
• Perform major repairs under direct supervision of higher level service technicians
• Recognize and communicate the need for parts and inventory
• Maintain paperwork/electronic documentation of work performed (work orders) in a complete and timely manner on a daily/job basis
• Assist with pick-up and delivery of equipment & parts
• Checkout, familiarize, and demonstrate a wider array of more complex Tools for customers
• Other duties assigned as needed

Requirements

• High School diploma or equivalent
• 1-2 years of experience repairing/maintaining Specialty Tools and equipment; or trade school graduate
• Demonstrate mechanical aptitude and working knowledge of tools
• Basic understanding of schematics and diagrams
• Basic knowledge of diagnostic equipment
• Must own tools applicable to position
• Valid driver's license with acceptable driving record
• Superior customer service, teamwork and verbal/written communication skills
• Ability to frequently lift items up to 45 lbs.

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

Benefits

We don’t just "talk the talk!" We’re an award‑winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave
• An inclusive and welcoming culture

Explore our comprehensive U.S. benefit offerings

For Canadian benefits, click here

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [e-mail] for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.