Toll Plaza Supervisor – Hybrid Traffic & Safety

Itr-Concession-Co-LL; Indiana; On-site; USD 42,000 - 62,000; Full time

Job summary

ITRCC in Indiana is seeking a Toll Supervisor I to oversee traffic management at designated plazas, ensuring smooth flow and safety. The role reports to the Toll Operations Assistant Area Manager and collaborates with other departments.

You will handle administrative tasks, scheduling, payroll and training support, while maintaining plaza configurations and monitoring transactions. Ideal candidates have a high school diploma, strong communication skills, and the ability to work in a fast-paced

Qualifications

• Must have 1-2 years of relevant work experience.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Ability to read and comprehend documents.
• Ability to perform under pressure in a fast-paced environment.

Responsibilities

• Manage traffic and customer service at toll plazas.
• Maintain safety and compliance with company policies.
• Coordinate plaza operations and breaks.
• Prepare reports and perform administrative tasks.
• Liaise between TMC and field to report incidents.
• Ensure plaza configurations are up to date.

Skills

Effective communication

Reading & comprehension

Problem solving

Basic computer skills

Education

High school diploma/GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

ITRCC in Indiana is seeking a Toll Supervisor I to oversee traffic management at designated plazas, ensuring smooth flow and safety. The role reports to the Toll Operations Assistant Area Manager and collaborates with other departments.

You will handle administrative tasks, scheduling, payroll and training support, while maintaining plaza configurations and monitoring transactions. Ideal candidates have a high school diploma, strong communication skills, and the ability to work in a fast-paced