Tolling Operations & Analytics Specialist

State of Indiana; Jeffersonville (IN); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Free Parking for most positions

Free LinkedIn Learning access

Wellness Rewards Program

Job summary

INDOT Toll Operations Specialist at the State of Indiana based in Indianapolis focuses on toll collection analytics, reporting, and admin support for the Tolling Operations Director. You will gather data, prepare reports, and liaise with project stakeholders to ensure system reliability.

Qualifications include a bachelor’s degree or substantial related experience, strong communication, and proficiency with MS Office.

Qualifications

• Requires bachelor’s degree or 5+ years in admin/clerical role or 2 years college plus 3 years related experience.
• Excellent written and verbal communication skills are essential.
• Proven ability to organize work, attend to detail, and take direction.

Responsibilities

• Prepare daily, weekly and monthly reports on toll collection performance.
• Review documents and assist in invoicing or contract issues with clients.
• Coordinate meetings and maintain filing systems (electronic and hard copy).
• Provide customer service support via phone, email, or in person.

Skills

Excellent written and verbal

Fluency in English

Time management

Organization

Vendor collaboration

Education

Bachelor’s Degree in related field

5+ years administrative experience

Tools

Microsoft Word

Outlook

Excel

PowerPoint

Job description

INDOT Toll Operations Specialist at the State of Indiana based in Indianapolis focuses on toll collection analytics, reporting, and admin support for the Tolling Operations Director. You will gather data, prepare reports, and liaise with project stakeholders to ensure system reliability.

Qualifications include a bachelor’s degree or substantial related experience, strong communication, and proficiency with MS Office.