Toll Plaza Ambassador

SeaWorld; South Carolina; On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Free park admission

Discounts on park tickets for family &

Park discounts on food & merchandise

Scholarship opportunities

Exclusive employee events

Job summary

SeaWorld is seeking a Part-Time Toll Plaza Ambassador to join the Guest Arrival team. You will greet guests, verify parking for park entry, and process transactions in a fast and friendly manner, adhering to POS policies while delivering excellent guest service.

You must be able to lift up to 50 lbs, work varied shifts, and operate a register accurately. The role involves walking, standing, and outdoor work in varying weather conditions.

Qualifications

• A passion for customer service.
• Outstanding communication and problem-solving abilities.
• Active listener with the ability to anticipate guests’ needs.
• Ability to work in a team to promote and ensure a safe and secure environment.
• Basic computer skills with Windows/Microsoft programs.
• Flexibility to perform varied duties.
• Ability to process monetary transactions and accurately use a register.

Responsibilities

• Greet guests at the Toll Plaza and efficiently verify or process parking for park entry
• Process transactions in a fast & friendly manner
• Adhere to all POS policies and procedures
• Work as part of a team to increase productivity while providing excellent guest service
• Practice safe work habits, including the use of personal protective equipment
• Work other areas of the Guest Arrival team as needed

Skills

Customer service

Communication

Problem-solving

Active listening

Teamwork

Computer skills

Cash handling

Job description

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that’s just what its like to work here! As a key member of our team, you’ll play a major role in bringing happiness and excitement to people from around the world. If you’re dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

What you get to do as a Part-Time Toll Plaza Ambassador:

Working on the Guest Arrival team, you’ll help create a smooth and welcoming experience for every guest as they arrive. You’ll assist guests as they enter the Toll Plaza, help keep traffic flowing efficiently, and provide friendly service that sets the tone for a great visit. Get ready to make a great first impression from the moment guests arrive! You will:

• Greet guests at the Toll Plaza and efficiently verify or process parking for park entry
• Process transactions in a fast & friendly manner
• Adhere to all POS policies and procedures
• Work as part of a team to increase productivity while providing excellent guest service
• Practice safe work habits, including the use of personal protective equipment
• Work other areas of the Guest Arrival team as needed

What it takes to succeed:

• A passion for customer service
• Outstanding communication and problem-solving abilities
• Active listener with the ability to anticipate guests’ needs
• Ability to work in a team to promote and ensure a safe and secure environment
• Basic computer skills with Windows/Microsoft programs
• Flexibility to perform varied duties
• Ability to process monetary transactions and accurately use a register

What else is important:

• At least 16 years of age
• Must be able to lift, push, pull and/or carry up to 50 lbs
• Position engages in extensive walking and standing throughout entire work shift
• Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
• Perform cleaning duties; including use of cleaning chemicals
• Must be willing to comply with all SEA grooming guidelines and employment standards
• Must be able to work indoors and outdoors, in varying weather, to include extreme heat. Position may be exposed to fumes, dust, odors, loud noises, vibrations, motion, and cold/heat temperature extremes.
• Work a flexible schedule/hour based on business need, to include opening, mid-, and closing shifts, nights, weekends, and holidays
• Consistently practice safe work habits including the use of Personal Protection Equipment (PPE) and reporting unsafe situations

Compensation:

12.77 USD Hourly

The perks of the position:

Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways
  

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.