Toll Plaza Ambassador

SeaWorld Parks & Entertainment; Williamsburg (VA); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Free park admission

Discounts on tickets for family and朋友

Park discounts on food and merchandise

Scholarship opportunities

Exclusive employee events and raffles

Job summary

SeaWorld Parks & Entertainment is seeking a Part-Time Toll Plaza Ambassador for Busch Gardens in Williamsburg. You will greet guests, verify parking, and process transactions at the toll plaza with a focus on fast, friendly service.

Responsibilities include adhering to POS policies, working in a team, and maintaining safety protocols. The role requires weekend and holiday availability and physical stamina for a busy outdoor setting.

Qualifications

• A passion for customer service.
• Outstanding communication and problem-solving abilities.
• Active listener with the ability to anticipate guests’ needs.
• Ability to work in a team to promote and ensure a safe and secure environment.
• Basic computer skills with Windows/Microsoft programs.
• Flexibility to perform varied duties.
• Ability to process monetary transactions and accurately use a register.

Responsibilities

• Greet guests at the Toll Plaza and efficiently verify or process parking for park entry.
• Process transactions in a fast & friendly manner.
• Adhere to all POS policies and procedures.
• Work as part of a team to increase productivity while providing excellent guest service.
• Practice safe work habits, including the use of personal protective equipment.
• Work other areas of the Guest Arrival team as needed.

Skills

Customer service

Communication

Problem solving

Active listening

Teamwork

Basic computer skills

Cash handling

Flexibility

Register operation

Tools

Windows / Microsoft programs

Job description

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

What you get to do as a Part-Time Toll Plaza Ambassador:

• Greet guests at the Toll Plaza and efficiently verify or process parking for park entry
• Process transactions in a fast & friendly manner
• Adhere to all POS policies and procedures
• Work as part of a team to increase productivity while providing excellent guest service
• Practice safe work habits, including the use of personal protective equipment
• Work other areas of the Guest Arrival team as needed

What It Takes To Succeed

• A passion for customer service
• Outstanding communication and problem-solving abilities
• Active listener with the ability to anticipate guests’ needs
• Ability to work in a team to promote and ensure a safe and secure environment
• Basic computer skills with Windows/Microsoft programs
• Flexibility to perform varied duties
• Ability to process monetary transactions and accurately use a register

What Else Is Important

• At least 16 years of age
• Must be able to lift, push, pull and/or carry up to 50 lbs
• Position engages in extensive walking and standing throughout entire work shift
• Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
• Perform cleaning duties; including use of cleaning chemicals
• Must be willing to comply with all SEA grooming guidelines and employment standards
• Must be able to work indoors and outdoors, in varying weather, to include extreme heat. Position may be exposed to fumes, dust, odors, loud noises, vibrations, motion, and cold/heat temperature extremes.
• Work a flexible schedule/hour based on business need, to include opening, mid-, and closing shifts, nights, weekends, and holidays
• Consistently practice safe work habits including the use of Personal Protection Equipment (PPE) and reporting unsafe situations

Compensation: 12.77 USD Hourly

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

EEO Employer

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.